Claims Supervisor at FEM

FEM is looking to appoint a Claims Supervisor to support the Johannesburg branch claims section and to ensure that the claims are administrated and processed in accordance with the (Compensation for Occupational Injuries and Diseases Act) COID Act and FEM’s standard operating procedures.

The successful candidate will be responsible for correctly administering claims and the acceptance of liability. The candidate will be guiding, directing, and ensuring operational delivery for the Claims team to achieve agreed goals and results. Furthermore, the candidate will provide service excellence by ensuring claims turnaround times are met. Similarly, to supervise staff which includes training and development of Medical Claims Administrators.

The minimum requirements of the position are a B degree in Nursing or equivalent with a minimum of 5 years prior work experience in a clinical or multi-disciplinary life and disability claims environment and at least 2 years’ experience as a Team Leader with performance management experience.
Further requirements are knowledge of the COID Act, good computer skills, the ability to work within strict deadlines and in a highly pressurised environment, reliability, and excellent communication complete our requirements.

We have offices regionally in Cape Town, Durban and Johannesburg. This position will be located in Rosebank, Johannesburg.

In exchange for the candidate’s successful services, FEM offers a competitive total cost to company remuneration with good benefits.

Candidates are invited to submit a detailed CV by close of business on Monday 31 October 2022.  

Applications may not be considered if the minimum criteria of the position are not met. People with disabilities are welcome to apply. FEM promotes the principles of Employment Equity, and the appointment of this candidate is at FEM's sole discretion.