Client Services Associate - Johannesburg at S&P Global Market Intelligence

Responsibilities

• Helping clients to navigate and extract data from the S&P Global Market Intelligence product range.
• Provide assistance with building models using the S&P Global Market Intelligence Excel Plug-in.
• Liaising with the content, commercial and technical teams to address any client queries and ensure our data is maintained to the highest standards.
• On the later stages of development, proactively reaching out to clients to deliver demos and train them on our various offerings. Developing an understanding of the client’s workflow prior to the training and provide tailored instructional content to help clients maximize their usage of the S&P Global Market Intelligence product range.

What We’re Looking For

• Ability to join a class of new hires in January 2023.
• BSc or BA degree, or equivalent graduated no later than December 2022
• A background in Business, Economics or Finance is beneficial but not a necessity.
• Fluency in English is a requirement
• Fluency in French and German languages is highly desirable
• Excellent written and verbal presentation and communication skills.
• Passion in building relationships with finance professionals and enthusiasm in learning and working in the financial services industry.
• Ability to effectively multitask, prioritise and work in a team. Positive, flexible and proactive with a “can do” attitude.

Eligibility

• You must have the right to work in South Africa or have a valid visa status
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