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As a Clinical Assistant, you will play a pivotal role in managing theatre bookings and patient interactions. You will be involved in administering medical aid authorizations, liaising pathology results, and coordinating theatre procedures.
This role requires someone with theatre experience, excellent communication skills, and the ability to provide high-level professional service to patients.
Qualifications:
Completed 3 year Technical Medical Assistant degree
or, 10+ year experience as a technical medical assistant.
Experience:
Degree completed as a Technical medical assistant with operation theatre experience.
Or, 10+ years experience as a medical technical assistant in a medical practice with experience in theatre bookings.
Experience with pathology bookings, experience with histology.
Experience working as a receptionist in the medical field.
Knowledge of medical aid codes and authorizations.
Responsibilities:
Manage operation theatre bookings and schedule lists.
Book patients for pathology tests and procedures.
Handle reception duties and ensure the practice runs smoothly.
Manage bookings and patient interactions professionally and friendly.
Explain theatre procedures and appointments to patients.
Correctly file pathology results
Correctly file histology results
Time management for submitting theatre lists.
Handling private appointments and following up with patients.
Knowledge of medical aid authorizations for procedures (ICD codes).
Computer skills to execute tasks (Excel, Word, PowerPoint).
Assist with modifying theatre cases.
Handle patients in the consulting rooms and hospitals as required.
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