Clinical Sales Consultant at Air Liquide

• Identifying opportunities and setting up meetings with other divisions and/ or stakeholders in current customer accounts, to educate and inform the doctors about VitalAire services, products and equipment.
• Manage target areas and arrange appointments. 
• Organize group training with doctors and nursing staff and administration regarding marketing and sales documentation. 
• Monitoring of customer performance and reporting back to the prescribing doctors, to create interest in the product and ensure sales
• Manage own territory, ability to travel country trips and monitor and research development and changes in assigned territories.
• Engage in continuous learning to exhibit a thorough understanding of VA products and solutions. 
• Monitoring of customer performance and reporting back to the prescribing doctors. 
• Resolve complaints about products & services and provide after sales follow up to ensure excellent standard of service.
• Acting as a strategic advisor to all appropriate stakeholders within a customer account through continued research and detailed analysis to understand and anticipate customer needs. 
• Following up and monitoring customer queries and complaints through effective interdepartmental communication to ensure timeous resolution.
• Establishing open communication channels between the customer and relevant departments within VA to ensure customer satisfaction. 
• Prospecting on a consistent basis through cold calling, customer referrals and networking to obtain appointments with appropriate stakeholders
• Conducting effective preparation for appointments and engaging in continuous research on  customer needs and options, current market position, industry opportunities and challenges. 
• Setting-up meetings with prospective customers to diagnose needs, create value and present solution offerings. 
• Ensures profitability for VA and effective service delivery to customers. 
• Contributing to monthly sales related reports and tracking sales performance against targets. 
• Engaging in consistent research to build a thorough knowledge and understanding of territory, current industry, market and competitor trends and developments.

Educational requirements

• Sales and Marketing Degree/Diploma
• Matric (Senior Certificate)

Experience

• 3 to 4 years previous sales experience in oxygen medical equipment field
• Valid driver's license