Communications Officer at Palladium Group

Primary Duties and Responsibilities:

• The key responsibilities of the Communications Officer are detailed below. These are not exhaustive and may change as the programme grows and evolves.

Digital Communications

• Support the development of digital communications strategy that aligns with the overall communications and knowledge management strategy of the programme.
• Develop and design tailored digital content plans for the programme social media channels including but not limited to X, LinkedIn, Facebook and Youtube and ensure consistency of messaging across channels.
• Curate and source appropriate and compelling content including infographics and videos, while engaging with staff and partners to generate on-demand content.
• Co-design and deliver social media campaigns (in line with the programme campaign calendar) to support the programme’s wider objectives and help raise awareness and drive action on key thematic issues.
• Support with identifying and working with influencers among staff, partners and the wider public across the themes of agriculture, climate change, environmental action, forestry, and biodiversity.
• Plan and produce multimedia and audio-visual content including infographics, short compelling videos and blogs for the programme digital channels and work with the wider programme team to grow an online photo and video library.
• Support the planning and delivery of virtual events organised by the programme such as webinars and X spaces and manage the setup and live streaming of hybrid events.
• Support the development and production of quarterly e-newsletters and other interactive resources on the programme’s digital channels including social media and the programme website.
• Co-manage the programme website and ensure regular updates of relevant content on the website.
• Support in monitoring trends and tracking of engagements on the programme’s digital channels (social media, website, e-newsletter) and to analyse relevant communications data and insights to inform workplans, content curation and quality assurance.

Knowledge Management

• Support the development and design of communications and knowledge products including but not limited to success stories, blogs, learning papers, case studies, factsheets, etc.
• Liaise with the MERL and KM Managers to harness data and insights to inform design of evidence-based content suitable for the various digital channels, particularly posts for social media.
• Support the planning and delivery of learning events and other knowledge sharing events organised by the programme.
• Contribute to the development/refinement of information management systems (i.e. email systems, electronic and hard-copy filing and retrieval systems, intranet, extranet and other ICT solutions appropriate to Propcom+’s needs) to meet current internal knowledge management and adaptive learning needs.
• Develop monthly/quarterly/yearly work plans with other members of the MERL, Communications and Knowledge Management Team.
• Carry out additional tasks as requested by the Communications and Knowledge Management Managers and the MERL Director.

Required Qualifications:

• The Communications Officer should have: A degree in a relevant discipline such as Communications or another related field.
• At least 3 years of communications experience in agricultural-related programmes.
• Excellent graphics design skills. Proficiency in the use of various graphics and infographic design apps (E.g. Canva, Adobe Creative Suite) is highly desirable.
• Ability to use basic video editing software tools to produce short videos.
• Proven knowledge and experience in digital content curation and website management.
• Great skills in MS Excel, Word and PowerPoint.
• Excellent verbal and written communication skills (in English) to manage project communications and disseminate project information are required.
• Fluency in speaking and understanding Hausa is an added advantage.