Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.
We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment,...
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Performs installation, configuration, and upgrades of the Connected Product solutions.
Monitors solution performance/availability; suggest alternative approaches when applicable.
Works with the Connected Product Development Team to troubleshoot issues reported by the customers/stakeholders; record the issues in the ticketing system.
Documents the implemented solution, bug fixes, etc. and create troubleshooting documents
Perform other work-related tasks as assigned.
Comply with all NOV Company and HSE policies and procedures.
Qualifications
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations.
Problem-Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Microsoft Excel Proficiency
Scripting knowledge in Python and/or Bash Shell
Education & Experience
Education: All academic degrees and coursework must be from accredited institutions
Undergraduate or Graduate Education: Degree in computer science, information science, information systems management, mathematics, operations research, statistics, or technology management.
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