Global Organization Architecture is a subfunction within the Global Organization Strategy and Performance function at MTN Group HR. The Consultant, Global Organization Architecture is responsible to manage and control of the strategic organization framework, standards and practices for MTN by ensuring that the global design is forwardlooking and aligned with organization and business strategy
The Consultant, Global Organization Architecture reports into the Senior Manager, Global Organization Architecture. The position will interface with the Business Talent Partner teams (OD & Performance), Regional Talent Partners, Global Learning & Innovation team and Global Rewards function
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
Key Deliverables
The Consultant, Global Organization Architecture will be accountable to achieve the following objectives:
Strategy Development and Implementation
- Assist in the creation of the subfunctional strategy in line with the overarching business goals
- Provide input into the effective implementation of the strategy by means of providing direction, structure, frameworks, models, plans and roadmaps
- Assist in regular review of the subfunctional strategy and roadmap to ensure its alignment with the changing dynamics of the internal and external ecosystem
Governance
Strategic Meetings
- Provide input in strategic meetings when required
- Provide inputs into the enterprise wide transformation initiatives when required
- Provide inputs into the risk mitigation and controls
- Perform evaluation baseline of Service Level Agreements (SLAs) and key performance indicators (KPIs)
- Provide input into the preparation of proposal on change initiatives SLA, policies and procedures
Escalations
- Escalate issues that will result in severe time, scope, productivity, and cost or resource impact
- Provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery
Function Tactical
- Provide input into all projects initiated (internal or global)
- Provide input into establishing objectives, targets and budgets for Global Organization, Strategy and Performance Function as applicable
- Identify and document key risks, issues and dependencies and set mitigation actions
- Prepare documentation required for signoff / making decisions regarding tactical changes
Performance
- Ensure execution in alignment with divisional strategy
- Provide input into SLA approval and exception performance review
Reporting
- Report on a periodic basis to reporting manager relating to progress made within the subfunction and in accordance with the measurement metrics set by the organisation
- Report on an ad hoc basis on specific projects as and when necessary
- Periodically review reports from the Opcos
Budgets
- Assist in managing subfunctional budgets in line with overall functional budget and business objectives
- Assist in managing project initiative budgets in line with business objectives
Operational Delivery
Support Delivery Management
- Ensure service delivery excellence by providing practical and innovative architecture solutions and serving as a trusted advisor to the Manco Business and Regional Partners (OD & Performance)
- Proactively develop a sound knowledge base and subject matter expertise, relating to Architectural components (organization standards, models and competency) and facilitate knowledge sharing with Manco Business Partners and Opco Specialists
- Identify opportunities for improvements to enhance the quality and effectiveness of the function across the organization
- Implementation of Global Architecture special projects and initiatives. Onboard and develop strong working relationships with Manco Business Partner and Opco HR teams to ensure successful execution and delivery thereof
- Provide training and consulting support to Manco Business Partners and Opcos, in order to ensure effective adoption and use of organisation management tools
- Liaise with external OD suppliers and consultants for outsourcing service provision and contract management
- Support and facilitate organizational growth through internal networking, supporting new business proposals and presentations
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