Consultant Home owners Insurance Cancellations and Underwriting (FAIS) at Absa Group Limited (Absa)

Job Summary

• Short Term Insurance, FAIS compliant. Consultant Home owners Insurance Cancellations and Underwriting (FAIS). All cancelled policies cleared within the prescribed SLA. If no response received, refund money to the unclaimed funds. Pull deed search, obtain banking details, cancel and arrange refund as per instruction. 
• Bad debt on bond, will refund to recoveries. Cannot refund client, must go to bond
• Spreadsheet on unclaimed funds sent to Finance every Monday as proof that we are working on these funds. Will follow up with clients to obtain banking details to process refunds. But also remains the respective staff members responsibility to get hold of client.

Job Description

• All cancelled policies cleared within the prescribed SLA. If no response received, refund money to the unclaimed funds. Pull deed search, obtain banking details, cancel and arrange refund as per instruction.
• Bad debt on bond, will refund to recoveries. Cannot refund client, must go to bond account. Spreadsheet on unclaimed funds sent to Finance every Monday as proof that we are working on these funds. Will follow up with clients to obtain banking details to process refunds. But also remains the respective staff members responsibility to get hold of client.
• Administrative and Operations Support: Provide administrative underwriting and operations support against standard operating procedures. | Ad Hoc Duties: Provide support to customers and team as required to ensure team performance on an ongoing basis. | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.

FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):

• FSCA-Approved Qualification
• Regulatory Exam for Representatives (RE5)
• Experience As Per the FAIS Act
• Product Specific Training once Onboarded
• Class Of Business Training
• Continuous Professional Development
• Attest To Honesty, Integrity, and Good Standing