Consultant Onboarding Validation at Absa South Africa

Job Summary

• Perform Onboarding validation and remediation functions for Relationship Banking clients within the regions. This involves ensuring 100% fit-for-processing on-boarding applications, complete all outstanding FICA requests manage restrictive control and special deferrals processes. Perform all client remediation, including refresh ensuring that the validation adhere to and upholds the standards required by regulatory and business rules.

Job Description

Accountability: Validation of Client & Product On-boarding

• Comply with Regulatory Risk, Compliance and Governance requirements
• Perform the validation for on-boarding applications to ensure compliance
• Perform activation of product instructions
• Ensure that all service levels agreements with support areas are met or escalated and resolved timeously to enable delivery of acceptable client experience

Accountability: Team Work and Self Development

• Be an active participant in meetings and provide suggestions for ways of improving client service
• Share best practices and specialist knowledge with the team to improve service delivery
• Create supportive relationships with colleagues and create a sense of team spirit
• Keep abreast of relevant training to the role including own regulatory training completion by due date
• Maintain and continuously look for opportunities to further develop skills and knowledge base
• Build a sound understanding of Relationship Banking knowledge
• Demonstrate willingness and ability to perform to the very best to ensure personal alignment to Absa values and vision

Education and experience required/Recommend

• Minimum NQF Level 6 or equivalent qualifications
• 2-3 years Banking experience with at least 1 years exposure in regulatory related functions

Knowledge and skills:

• General banking understanding (including client and product knowledge)
• Good understanding of KYC methodology , and regulatory framework
• Knowledge of Remediation and Refresh Standards
• Understanding of quality standards
• h Strong interpersonal and relationship skills

Education

• National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)