Corporate Communication and Customer Engagement Specialist - Corporate Services at Intercare Group South Africa

Key Responsibilities

• Develop and implement effective corporate communication strategies.
• Develop and implement B2B communication, marketing strategies and lead generation.
• Initiate and create content and creative for customer engagement initiatives.
• Develop and manage marketing communication and engagement products for new facilities.
• Manage online customer relations on social media and other channels.
• Manage & execute departmental communication requirements.
• Develop and manage internal & external corporate publications, articles and newsletters.
• Manage and build media relations.
• Provide content for Public Relations and SharePoint.
• Assist with corporate events.

Requirements

• Bachelor’s Degree or NQF7 qualification in marketing, communication or similar.
• 3+ years’ experience in a marketing communication and customer engagement role in a corporate environment.
• Solid understanding and working experience on all the prominent social media channels (Facebook, LinkedIn, Instagram & Google My Business).
• Strong proficiency in Microsoft Office.
• Proven track record and experience in customer engagement communication.
• Experience with target audience and persona research.
• Experience in lead generation tactics.
• Excellent interpersonal communication skills, both written and verbal.
• Advance organising and multitasking skills.
• Excellent pressure-handling and time-management skills.
• Innovative, detail orientated.
• Own transport