Credit Controller - JHB at Aspen Pharma Group

MAIN DUTIES: 

Key Responsibilities: (The primary tasks, functions and deliverables of the role)

Customer Service

• All queries are followed up and resolved in the shortest possible timeframe within policy framework
• Internal and external customers are constantly updated as to the progress of their Query
• Supply customers with all documentation before requested where possible

Cash Allocations

• Daily - Bank Statement allocated to account
• Daily - Correct allocation on SAP
• Monthly Reconciliation’s – all reconciliations to be done on Excel with every payment and signed

All contras and minor write-offs to be done by month end

Cash Collections

• All customers are to be contacted at least 3 times a month:
• Targets – will be set for Controller on a monthly basis
• Monitoring risk of client – advise line manager of any problematic customer or late paying customer
• Notify management of all expected payments

Customer Visits

• Visit customer as and when required sorting out any problems and queries
• Within 3 days of visiting the customer minutes must be sent

Queries / 90 Days

• Claims register to be updated daily of status of claim and available on the G drive. (pharma) –
• Follow up outstanding claims daily, all correspondence to be kept on file
• Reason codes on SAP – to be updated by month end
• Authorization of credit notes- ensure all credit notes approved is within the company authorization levels
• Monthly meetings will be held as and when required by line manager to facilitate you with your book
• State account – pricing claims to be checked and approved according to state contracts and addendums
• Following up on outstanding credit notes from 3PL regularly and escalating to line manager
• Month end report on 90 days with reasons to be sent to line manager by 9th of every month

Documentation

• Posting of invoices – pod’s – credits notes as required
• Uploading of invoice payment packs on the State MSD Portal
• Sending statements – within 2 days of printing, also Excel and PDF statements on request
• Escalation reports (60 & 90 days) for State accounts to be emailed to the respective State counterpart by the 20th of each month

Requirements

Qualifications & Experience

• Grade 12 / Matric
• Credit Management Diploma an advantage
• 1+ year credit control experience (Preferably State/Tender Accounts)
• Computer literate – strong in MS Excel 

Skills and Competencies (The abilities that the individual needs in order to perform this role effectively)

• Time management
• Planning and organizational skills
• Good interpersonal and communication skills (verbal & written)
• Customer/service orientated
• Focused on attention to detail, high sense of urgency and deadline driven
• Problem-solving and good judgment
• Analytical skills
• Follow instructions and Procedures
• Work well within a team environment