Creditors Controller - Bedfordview at RCL Foods

Job Description    
RCL FOODS is seeking a Credit Controller to join our Vector Logistics Division. The role will be based in Bedfordview and will report to the Credit Supervisor. RCL FOODS is looking for a proactive and assertive individual who has a good understanding of credit management and takes responsibility for driving operation objectives and individual performance against defined metrics. RCL FOODS entrusts the incumbent to facilitate the achievement of customer collection targets, essential to the profitability of the Company, are met and to manage overdue accounts, reduce the Company’s risk and minimize losses.

Minimum Requirements    

• At least 3-5 years’ experience in a credit and logistics environment.
• Relevant Finance Diploma or Degree.
• Must have a good understanding and knowledge of Credit management and analysis, Compliance requirements and Credit business processes and practices.
• Sap experience required 1-2 years

Duties & Responsibilities    
Credit Control:

• Generate and dispatch invoices or Pod’s on time to enable payment.
• Receive remittance advices from customers and allocate appropriately.
• Process all discounts and rebates for the Credit Supervisor to release before close of month-end.
• Clear all allocated cash in the General Ledger.
• Allocate all credits weekly that has been processed to the account.
• Ensure statements that are sent automatically via Capilink is received by the customer.
• Preparation and checking of all rebate deductions from customer payments and the transferring of the deduction to a rebate account that is within the agreed Trade Agreement and specifications.
• Accurate cash forecasting as and when required within deadline times

Customer Administration:

• Maintain compliance to credit limits for each customer and highlight possible non-conformance to the responsible supervisor before they exceed defined limits.
• Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made or to assist with application/documents for increases in credit limits where indicated, by the credit analysis report.
• Report on all transactions on 60 days plus to the Credit Supervisor.
• Process ‘stop supply’ instructions on Syspro where customer non-payment payment has occurred, ensuring that all the necessary instructions and authorisations have been received.
• Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented.
• Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.
• Continuous releasing and checking of orders as per requirement and timelines 

Claim Processing:

• Load pricing claims on live schedule for investigation timeously.
• Manage stock claims (returns, damaged stock, shortage etc) by forwarding claims not credited to relevant depot.
• Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to relevant depot.
• Manage invalid claims by providing the necessary proof or backup documents to the customer.

Teamwork and Self-Management:

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self-development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Support and drive the business core values.
• Manage colleagues and client’s expectations and communicate appropriately.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives. Champion training and development of self and others through utilising available training opportunities. Participate in and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.

Closing Date: 23rd, March 2022