CRM Developer at KPMG South Africa

Description Of The Role And Purpose Of The Job

• The MS Dynamics CRM Solutions Developer is part of an agile development team, working on the deployment, customisation, and integration of MS Dynamics CRM in the enterprise.

Key Responsibilities

• Collaborate with other software developers, business analysts, software architects and IT professionals to implement MS Dynamics CRM solutions.
• Develop and maintain a platform roadmap. Customize the system to meet the business needs of the company.
• Integrate existing systems and services into the MS Dynamics CRM architecture
• Assist with deployment and provisioning activities

Skills
Skills and attributes required for the role:
Core Competency Requirements

• Proficient with developing, deploying, customizing and integrating Microsoft Dynamics CRM
• Demonstrated proficiency in installing and deploying MS Dynamics CRM Organizations
• Demonstrated proficiency in customizing and creating MS Dynamics CRM entities
• Demonstrated proficiency in understanding and implementing business workflows and processes
• Demonstrated proficiency in using the either the MS Dynamics CRM SDK or plugin platforms.
• Demonstrated proficiency with Microsoft .NET 4.5+ development using C# Experience with source control management systems and continuous integration/deployment environments
• Internally motivated, able to work proficiently both independently and in a team environment
• Proven communication skills with both internal team members and external business stakeholders Strong initiative to find ways to improve solutions, systems, and processes

Knowledge And Expertise

• Over 3 years MS Dynamics CRM consultancy experience
• Strong understanding of MS Dynamics 365, MS Dynamics CRM v8.0 and higher
• Experience of working on full life cycle implementations across multiple versions of MS Dynamics CRM/365
• Excellent communication and problem-solving skills
• Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules
• Microsoft SQL Server understanding
• Ability to create high quality functional documentation and strong requirements gathering skills.

Preferred Competency Requirements

• Experience with supporting Microsoft products (SQL Server, IIS)
• Microsoft Certified Technology Specialist (MCTS) for Microsoft Dynamics CRM 2011
• Experience working on an agile development team.

Personal Attributes

• Excellent client focus
• Extremely high level of confidentially and integrity
• Able to maintain a friendly, professional manner when liaising with clients, even in challenging situations
• Ability to multi-task
• The ability to build collaborative relationship with good interpersonal skills and the ability to relate well to colleagues with differing levels of expertise and skills while championing inclusion and diversity
• The ability to work well under pressure and to perform to deadlines
• Ability to manage resources
• Team player who is self-aware
• Strong organisation skills; a self-starter with initiative, ability to foster innovation and a common sense approach to problem solving
• Sound decision making ability
• Focus on continuous improvement within the ITS function while advancing an ethical environment
• High level of attention to detail and a desire to drive quality

Minimum requirements to apply for the role (including qualifications and experience):

• 5+ years’ experience in software development, specifically around MS Dynamics CRM
• Relevant IT qualification