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The Shoprite Group of Companies, Africa's largest food retailer, operates 2,653 outlets in 15 countries across Africa and the Indian Ocean Islands and reported turnover of R71.297 billion for the six months ended December 2016. The Company's headquarters are situated in the Western Cape province of South Africa. Shoprite Holdings Ltd is a public company li...
As a Customer Service Centre Team Leader, you will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coaching, developing and inspiring them in all areas required to meet the company's standards.
By being part of the Shoprite family, the Team Leader will share our exciting culture while upholding all procedures and policies and building relationships with our customers.
You must be able to demonstrate a solid track record of:
We require an individual with:
Educational requirements are as follows:
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