Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Mar 31, 2021
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    In line with our corporate purpose, around 112,000 employees contribute to the success of our customers in nearly all sectors and almost every country in the world. Our broad portfolio ranges from chemicals, plastics, performance products and crop protection products to oil and gas. In 2015, BASF posted sales of €70 billion and income from operations...
    Read more about this company

     

    Customer Service Officer Local and Export - EDE

    The incumbent will be expected to contribute to the achievement of Business unit sales targets by taking owner-ship and responsibility of the full OTC processes for allocated SBU’s and be the main point of contact to allocated customers / products / SBU’s. Duties will include the following-

    Ensure effective Sales Order Management for Local and Exports orders

    • Taking ownership and resolving all sales and customer related queries timeously through the available BASF service platforms
    • Responsible for issuing D/N through the TM for local distribution to customers
    • Proactive order monitoring whilst keeping customers and AM updated with regular information pertaining to Local and Export shipments
    • Liaising with the Demand planner for the purposes of Inventory monitoring of stock
    • Prepare Pro Forma invoices upon request on SAP and understand Incoterms and payment terms (L/C, CAD)
    • Keeping customers and team members updated with regular information pertaining to all orders and ship-ments
    • Ensure SARS register is updated timeously
    • Proactive Credit Management- monitoring customer overdues, resolving account related cases (e.g. debit, credit notes,) and communicating with Credit Management in relevant regions and T/Lead
    • Non-Conformance Management- Process non-conformance / customers claims (NCM). On time, accurate and visible reporting on related information. Feedback given to A/M
    • Cooperation in sales related projects
    • Effective communication with internal and external customers to ensure constant knowledge and information transfer

    Method of Application

    Interested and qualified? Go to BASF on basf.jobs to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at BASF Back To Home

Related Companies Hiring Now

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail