Data and Reporting Analyst at Flight Centre Travel Group

About the job

Role purpose:

This person will develop and drive automation and analytics of raw data and reporting, for all Client facing Corporate Brands.

Primary duties and responsibilities

Data Integrity

• Conversion of raw data into meaningful, manageable information through SQL, and advanced excel skills

• Review and analysis of Sales data to ensure the accuracy and integrity of the core data

• Liaise with account management, operational teams, and finance to address specific data errors, and ensure these are corrected appropriately

• Assist with transition of corporate clients onto the Clientbank /Gottmi Reporting platforms

• Daily, weekly and monthly duties and checks for Client bank and other Reporting tools to be completed

• Assist will management of “product” data to be migrated and managed in SQL

• Driving new levels of automation in all aspects of Data collection; digestion and distribution

Data Analytics

• Maintenance and updating of SQL database

• ·Development of timely, accurate, relevant, and flexible customer MI reports used to drive the strategic direction of the company

• Handling of large quantities of data using innovative/effective systems

• Development of unique reports displaying business insights, and commentary to our internal stakeholders to drive company strategies

• Being able to deliver a reports at different levels of understanding throughout FCTG Corp / FCM

• Preparation of high-quality Client facing Management Information packs

• Production of monthly customer bespoke MI

Leadership

Even though this is not a leadership role intrinsic leadership is required as an Analyst

· Drive the outcomes of the above plans

· Team cross skilling on systems

· Maintain D&R SLA

· Improving efficiency of processes

· Integral part of the Power BI roll out team

· Providing strategic support to FCTG Stakeholders with reporting needs

· Mentor and support D&R team members on technical, operational, matters

· Develop and maintain strong relationships and communications with all stakeholders, including but not limited to:

a. Operational Team - drive stronger POS data collection

b. Implementation & Technical Support Teams – troubleshoot and correct Tech drive POS data

c. Account Management – develop and understand RIF’s; analytics and observations

d. Customer – Understanding the data; sources

e. Internal Leadership – Communication of ideas, wins, issues, etc.

• Be a “leader” in the fields of Data and Reporting

• Personal discipline; Self-starter; Forward-thinking; New ideas-driven