Data Center Technician Intern M/F/D at Amazon

Key job responsibilities

• As an Intern, you will collaborate with experienced Amazon Technicians, assisting them during hardware and network troubleshooting.
• You will have the opportunity to provide our internal workforce with infrastructure related support, resolving tickets related to HW (Motherboard, RAM, CPU, GPU, etc) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc).

Duties Include

• Hardware troubleshoot in servers which are not live with an AWS technician's supervision
• Understand the importance to meet SLA’s against assigned trouble tickets
• Follow the AWS technician's during network troubleshooting
• Replace Media (SSD/HDD) according with AWS Data Tech guidance
• Perform regular server hardware repairs (drives, motherboards etc) under the guidance of experienced techs
• Interact with third party vendors & contractors who are working on site

Basic Qualifications

• In pursuit of or obtained IT Certification or Technical/Bachelors Degree within a relevant technical field such as Information Technology, Computer Hardware Repair or similar
• English language Proficiency, both written and verbal
• Ability to work well with others in a team environment, displaying strong time management skills
• Holds the right to work in South Africa before or by the commencement of the internship (Amazon does not sponsor immigration for this role)

Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
Preferred Qualifications

• Basic knowledge of Linux is an advantage
• Basic knowledge of networking is an advantage