DC Controller (Centurion) at Smollan

Job Summary:

• To ensure effective, efficient distribution co-ordination within the Distribution Centre to achieve organisational and client objectives.

Key Responsibilities and Deliverables:

Achievement of sales targets

• Manage sales targets
• Obtain relevant sales information
• Assist with promotional plans and implementation thereof within DC
• Communicate out of stocks to relevant stakeholders regarding
• Client out-of-stocks
• DC out-of-stocks
• Negotiate bulk orders at DC and key stores

Effective administration

• Provide management listing, including:
• Ranging
• De-listing
• Item number
• Provide weekly reports to management on the following:
• Allocations
• Late deliveries
• Queries
• Out-of-stocks
• Service levels
• Overstock
• Problem stores
• Problem with clients and ranges

Customer and client satisfaction

• Assist with arranging of trade shows and expos and ensure that the client is properly represented
• Develop and maintain effective customer relationships
• Meet with Trade/Client marketing managers
• Meet with sales teams
• Meet with category managers
• Conduct regular trade visits

Effective client product distribution

• Meet on a regular basis with DC management team
• Meet regularly with buyers
• Conduct regular meetings with the credit departments
• Provide operational force with timely and accurate feedback
• Manage deliveries:
• Co-ordination
• Suggestions
• Emergency deliveries and orders
• Follow-up on picking slips
• Ensure effective housekeeping of product categories
• Liaise with call centre
• Liaise with DC management
• Communicate buy-in objectives with field mangers
• Resolve / escalate queries

Effective teamwork and self-management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change as required
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs

Key Competencies

• Organisational commitment
• Teamwork & collaboration
• Relationship building
• Agility
• Performance & results driven
• Continuous growth & improvement
• Resilience & stress management
• Service excellence
• Analysis & problem solving
• Planning & prioritisation
• Quality & detail excellence
• Communication

Requirements

Minimum Qualifications:                           

• Relevant Diploma at NQF level 5

Minimum Experience:                                 

• 2 to 3 years related sales and merchandising experience in an FMCG environment