DC Supervisor - Centurion DC Picking at Clicks Group

Introduction

• An exciting opportunity as DC Supervisor in our Picking department has become available at New Clicks SA (Pty) Ltd. The role will be based in Centurion DC and will report to the Departmental Manager.

Job Description

Purpose and Objectives

• You will be responsible to effectively manage a team ensuring adherence to policies and processes and meeting of productivity targets, within a multi-disciplined environment.
• To hold the daily SGM meetings, address performance and training needs to ensure improvement.
• To manage employees to achieve productivity targets and take remedial action where required.
• To assist in planning for staff requirements based on volume, aligned to planned budget.
• To action and manage daily/weekly reporting
• To adhere to statutory health and safety requirements, housekeeping standards and all other internal policies to ensure compliance.
• Ensure that the KPI board is completed correctly and timeously.
• To achieve the KPI’s in the department within planned budgets and schedules and ensure a proper handover between shifts.
• To ultimately deliver high levels of service to Our Customers.
• To live and instill The Brand’s Values.

Minimum requirements

Experience and Education:

• Matric/NQF Level 4 (Essential)
• Relevant Tertiary Qualifications (Advantageous)
• 3 years’ experience in a logistic environment (Essential)
• Job related knowledge and skills:

Operational Skills

• Strong understanding of warehouse picking processes (waves, or system-directed picking)
• Ability to interpret RF scanners, and warehouse control systems (WCSS)
• Familiarity with health and safety regulations in a warehouse environment
• Ability to monitor and improve picking productivity and accuracy rates

Leadership & Supervisory Skills

• Proven ability to lead, motivate, and supervise picking teams
• Skill in task allocation and shift planning
• Ability to train, coach, and mentor pickers
• Capability to enforce discipline, standards, and procedures

Communication Skills

• Clear verbal and written communication skills
• Ability to communicate effectively with picking staff, management, and dispatch teams
• Skill in preparing basic reports on productivity, shortages, and errors
• Ability to give clear instructions and feedback

Problem-Solving Skills

• Ability to identify picking errors, bottlenecks, and inefficiencies
• Skill in analysing productivity data and errors
• Ability to implement corrective actions and continuous improvement initiatives

Preferred skills

• Computer skills on MS Office (Word and Excel)
• WM Systems understanding
• Financial background- Budget and Cost Management
• Understanding of handling IR related issues
• Understanding of Housekeeping & the 5S’s approach
• Understanding of Health & Safety requirements

Competencies required:

• Communicate effectively at all levels
• Excellent negotiating skills
• Strong planning and co-coordinating skills
• Ability to work in a team
• Ability to work under pressure / time deadlines
• Honesty and integrity
• Attention to detail
• Ability to manage a Team
• Ability to manage performance
• Ability to plan and execute within a short space of time