Debtors Clerk - KwaZulu/Natal at Adcorp Holdings Limited

Job Description

• Maintain all customer records and movement on syspro accounting system.
• Keep customer records updated on a daily basis.
• Accept all incoming calls from clients and attend to queries.
• Phoning clients regarding payments and outstanding accounts.
• Face to Face visits for payment plans with the elderly.
• Reconciliation of accounts.
• Responding to client queries.
• Other admin function in debtors.
• Manage customers and debtors.
• Manage customer complaints and queries daily.
• Manage and produce monthly customer invoices and statements.
• Daily follow ups on overdue debtor’s balances.
• Provide monthly updates on debtor’s balances.
• Maintain the monthly debit order file.

Qualification and Experience

• Minimum grade 12 qualification is required for this position.
• 3 - 5 years’ experience in debtors and debt collection.
• Syspro accounting experience is essential.
• Ability to work independently and manage multiple debtors accounts.
• Ability to work with the elderly and maintain confidentiality.
• Effective verbal and written communication skills.
• Ability to communicate effectively.
• Computer skills, including the ability to operate computerized accounting and spreadsheet.
• Time management skills.
• Ability to work under pressure and handle difficult conversations with debtors.