Internal Client Services - C&I- Researcher Consultant ( Insights) at Deloitte

Main Purpose of Job

• Working as an integral member of the Insights team, to assist Deloitte Africa and its clients by providing research, analysis and insights on key business topics and themes; aligned to the firm’s Africa Strategy and part of eminence building and business development of the firm.

Key Performance Area

Input

Strategic Impact

• Supports leadership in the delivery of services to clients in line with the defined strategic objectives:
• Provides support to management in the implementation of change initiatives
•  Works with team to complete work by set deadlines advising manager of any issues prior to deadlines
• Develops relationships with peer group at client to understand their business
• Raises effective solutions to address issues in area of expertise that may enhance / renew service offerings to client

Budgets/ Profitability

• Effective use of time, equipment and resources
   

Differentiators for this specific role

Research & TL (75%)

• Scoping, research and data collection, data analysis, writing, and production of thought leadership reports (proprietary insights and analytical perspectives) and publications aligned to Deloitte’s Africa TL plan, priority themes and strategic objectives
• Guiding the production of TL reports and POVs of the firm (aligned to the Africa TL plan) as a TL/research expert, including guiding practitioners in the firm with access to relevant data sources, research tools, service providers, etc.
• Guiding other support functions with messaging, final packaging and dissemination of Deloitte Africa-developed insights publications
• Assistance to client leaders, SMEs and client service teams with client engagements on the back of the insights findings including relevant TL/research assets such as presentation decks
• Conducting primary research, including survey-based research, interviews at C-suite level with clients of the firm
• Conducting desktop research literature reviews on identified topics, as well as overview/analyses of competitor TL/Insights on similar topics
• Drawing insights from various forms of data collected throughout the research process
• Managing/engaging with third-party suppliers forming part of the research process

3.2 Africa economic research assistance (10%)

• Research assistance relating to economic and commercial issues to provide fact-based commentary on leading African economies, industries and sectors, aligned to business and service line needs/client requests/NED programme and for context for TL publications and/or webinars
• Development of country investment and opportunity reports for supporting business development efforts of the firm into key African economies (linked to confirmed roadshows/business development initiative)

3.3 Assistance with delivery of pod sprints (10%)

• Client project support relating to Africa economic and in-market research, including economic data and analysis by working with client teams across service lines as a research SME

3.4 Assistance with presentation preparation/ rapporteuring (5%)

• Assisting with rolling out key sprints of the Insights pod aligned to the approved strategic objectives and pod ambitions
• Researching and developing (and as required delivery) of presentations on key markets, industries, developments, client deliverables, for eminence and/or insights materials
• Attendance of key flagship events/webinars of the firm and preparation of and/or guiding the preparation of outcomes summary reports for dissemination to clients

Qualifications
Minimum Qualifications

• Degree (in economics, commerce, finance or similar)

Desired Qualifications

• Postgraduate Degree (in economics, commerce, finance or similar)

Minimum Experience

• 2-3 years working experience

Desired Experience

• 3-4 years’ experience in economic research, market research, industry research, business analysis, thought leadership and insights production; good knowledge of Deloitte strategic priorities.

Additional Information
Competencies :

Technical Competencies

• Expert in field with excellent industry and business knowledge
• Demonstrated leadership skills
• Ability to interpret, communicate and implement strategy
• Demonstrated execution of complex projects within timeframes and cost
• Experienced in development and delivery of professional presentations
• Excellent report writing skills
• Solid financial knowledge

Behavioural

• Exceptional communication skills, both written and verbal
• Strong interpersonal and relationship building skills
• Excellent mentorship and coaching ability with desire to develop self and others
• Strong client delivery focus
• Highly adaptable, managing change and ambiguity with ease
• Focus on quality and risk
• Excellent problem solving ability
• Exceptional business acumen

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities