Departmental Manager - Returns DC Montague Gardens (FTC) at Clicks Group

Introduction

• An opportunity has opened up in our returns DC department for a departmental manager. This is a 1 year fixed term contract. You will be responsible for the co-ordination of operational activities within a multi-disciplined environment, assuming full responsibility for all key performance indicators.

Job description

• To ensure effective utilisation of our people and resources to drive productivity to targets.
• To lead and direct the department to achieve consistent process compliance and adherence to all relevant company SOPs (Standard operating procedures), cutoffs and daily reports.
• To effectively manage and control systems.
• The achievement of budgeted and agreed financial targets.
• To enforce adherence to safety procedures, co-ordinate and manage emergencies ensuring a safe working environment.
• To engage, network and communicate with internal stakeholders e.g. Stores and External Stakeholders e.g. Suppliers to ensure prompt query resolution.
• To continuously analyse, interpret and report in order to facilitate process improvement.
• To ultimately deliver high levels of service to Our Customers.
• To live and instill The Brand’s Values.

Minimum requirements

• Job Related Skills
• Good planning and organizational skills
• Excellent written and verbal communication
• Good attention to detail and accuracy
• Analyzing of operational statistics and processes
• Persuading and Influencing others
• Computer literacy (Minimum Intermediary level Excel and PowerPoint skills)

Job Knowledge

• Knowledge of Distribution Centre processes and procedures 
• Business and management principles
• People Management
• Health and Safety
• Asset Management and Maintenance

Minimum Qualifications

• Essential: Matric (Grade 12)
• Desirable: Relevant Tertiary Qualification

Minimum Experience

• Essential: 3 - 5 Years in a Distribution Centre 

Key Competencies

• Delivering Results and Meeting Customer Expectations
• Leading and Supervising
• Planning and Organizing
• Adhering to Principles and Values
• Decision-making and Initiating appropriate actions