S&P Global (NYSE: SPGI) provides essential intelligence. We enable governments, businesses and individuals with the right data, expertise and connected technology so that they can make decisions with conviction. From helping our customers assess new investments to guiding them through ESG and energy transition across supply chains, we unlock new opportunitie...
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As a member of the Distribution Operations team, you will play a critical role in maintaining, improving, and expanding our Data Delivery service.
You will work cross-functionally across Data Delivery & Product agile teams to facilitate a market leading customer experience through our onboarding process.
Core responsibilities:
Providing technical consultancy for API integration
Creating bespoke file configurations
Migrating bespoke client configurations from legacy systems to the Data Delivery platform
Assist in running the Agile process for prioritization, coordination, and planning
Engaging with clients & stakeholders
Creating and maintaining documentation and code samples
Executing the monthly KPI Reporting and generating the operational metrics
Signal, and write specs for application issues and discuss improvements with the Delivery Product & Development team
Problem solving & technical troubleshooting
Drive process optimization and automation
About You
S&P Global is seeking a Distribution Operations Analyst with programming experience who participates in providing extensive configuration services and support to Delivery customers, working closely together with teams in multiple regions. This hands-on role will require translation of customer requirements into timely and accurate delivery output through files or API integration, for our large customer base.
The candidate will be responsible for supporting client integrations through RESTful API, creating and supporting a wide range of file configurations servicing financial datasets, complex business logic, formatting, scheduling/triggering, and publishing. The candidate should be comfortable working in a multisystem environment and be able to configure and test file configurations and API code samples through the QA & UAT environments. Requires knowledge and experience with investigating and troubleshooting software issues and working with Agile/Scrum. The candidate will need to be capable of working with different business groups and stakeholders across multiple locations and possess exceptional communication and interpersonal skills.
The ideal candidate is enthusiastic, proactive and demonstrates a good understanding of IT & development methodologies. The role also requires experience with scripting and data modelling as well as being able to configure operational tooling with predefined variables.
The position requires affinity with technology and a working knowledge of XML, SQL, Python, Java, JSON, Mongo JS, SPL, MQL, Snowflake & GCP.
Key Requirement:
Bachelor’s degree
2-5 years relevant experience, preferably with a FinTech, Information Technology, Finance or Data background
Excellent understanding of software systems and development of enterprise applications
Experienced with troubleshooting software issues
Expertise with AzureDevOps, Salesforce, Splunk, MS Excel & PowerBI
Working experience with Agile/Scrum
Expertise in problem solving & analyzing and understanding client needs and translating requirements into solutions. Client interfacing experience is a plus.
Highly motivated, disciplined, detail-oriented, takes initiative and works well in a team
Strong time management skills and organized with a continuous improvement mindset
Clear, structured, and professional in both writing and speech with experience presenting
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