Dynamics 365 Business Analyst at Woolpert

Overview

• We are seeking a highly skilled and motivated ERP Business Analyst to join our team and play a critical role in optimizing and maintaining our Microsoft D365 Finance & Operations ERP system to enhance business operations. This is a fully remote position, with working hours from 10:00 AM to 7:00 PM.
• This role requires a deep understanding of ERP systems and processes, coupled with exceptional problem-solving and analytical skills. The successful candidate will be responsible for identifying, analyzing, resolving, and documenting complex system-related problems with system users, ensuring the smooth and efficient functioning of the ERP system.
• The individual will need to possess strong functional knowledge of Dynamics 365 modules, including Finance & Operations (F&O) and Customer Engagement (CE).

Responsibilities
As a Dynamics 365 Business Analyst at Woolpert, you will:

• Collaborate with stakeholders to gather and document business requirements, ensuring a comprehensive understanding of their needs.
• Analyze existing business processes and identify areas for improvement, aligning them with ERP system capabilities.
• Design and propose solutions using Dynamics 365 modules, considering scalability, performance, and best practices.
• Configure and customize ERP modules to meet business needs, including workflows and security, ensuring effective implementation of solutions.
• Investigate and resolve system errors, data inconsistencies, and user-reported problems. Review incoming support requests and work towards timely resolutions using a systematic and analytical approach.
• Provide training and support to end-users, facilitating a smooth transition to new or updated ERP functionalities.
• Lead testing efforts, including User Acceptance Testing (UAT), to validate system changes, ensure quality, and manage deployment processes.
• Work closely with IT teams, external consultants, and vendors to prioritize and implement system enhancements and upgrades.
• Identify problems, develop and implement solutions, maintain the system, and communicate effectively across teams.
• Participate in testing new configurations, customizations, or updates to ensure proper functionality and minimal impact on other areas of the system.

Required Skills and Experience: 

• Deep understanding of Dynamics 365 modules (e.g., F&O and CE) and their functionalities. Experience communicating with end-users to gather requirements and translate expectations to the development team, as well as updating users on progress.
• Strong ability to collaborate effectively with stakeholders at all levels and communicate complex technical concepts to non-technical audiences.
• Ability to analyze complex business problems, identify root causes, and propose effective solutions. Experience analyzing cross-application dependencies, e.g., Dayforce, CE, and existing integrations.
• Understanding of industry-specific business processes and best practices is a plus.
• Ability to operate independently, manage multiple priorities, assignments, and projects in a fast-paced environment.
• Self-motivated, highly engaged, and able to translate business requirements into actionable solutions.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Finance, or a related field, or an equivalent combination of education and work experience.
• Accounting or financial sector experience is a plus.
• 5 years of experience as a business analyst supporting, managing, or implementing Microsoft Dynamics 365 Finance & Operations (F&O) ERP system.
• Proficiency with the following D365 finance modules is preferred:
• General Ledger
• Accounts Payable / Accounts Receivable
• Project Management in Accounting
• Tax Processing
• Intercompany
• Project Timesheets
• Strong proficiency in system configuration, customization, and data management within Microsoft Dynamics 365.
• Experience with Dynamics 365 ISVs, such as HSO’s aec360, SKSoft Treasury Automation Suite (TAS), RSAT, and Docentric, is a plus.
• Dynamics 365 certifications are preferred.
• Knowledge of Microsoft Dynamics 365 CE is a plus.