Employee Benefits Regional Manager at PSG Konsult Ltd

Job description:

An exciting opportunity for an Employee Benefits Regional Manager is currently available, reporting to the Head:  Distribution Employee Benefits. The successful candidate will be required to assist and support in ensuring that:

• EB sales strategy is implemented and adopted across EB offices, incorporating the standardisation of advice, processes and systems.
• Approved marketing strategy is implemented and adopted.
• EB teams deliver a professional and excellent quality of service to employers and members of retirement funds, in accordance with the service level agreements and annual strategic planning.
• EB teams train and manage service excellence for the Employee Benefits administration team.
• EB teams assist and support the employee benefits consulting team in providing professional, high-quality consulting and administrative services to clients to ensure client satisfaction, retention and expansion.
• Effective employee benefits environment is created and maintained.
• Appropriate advice on escalated risk underwriting needs is provided for clients.
• Oversite that Recruitment and vesting of Employee Benefits in Adviser Offices is maintained and implemented.

Responsibilities:

• Managing and refining a relevant and impactful EB strategy
• Ensuring operational excellence in execution of the strategy
• Driving innovation and growth to keep Distribution competitive and relevant
• Developing talent and driving succession.
• Drive and maximise the margins, profitability and risk management in the Distribution EB offices
• Stakeholder relationship management (Internal & External)
• Effective rollout and implementation of initiatives which support operational excellence
• Ensure teams adopt and maintain the Client Relationship Management system
• Leadership and people management
• Oversee and ensure turnaround times and SLAs are adhered to – i.e. Co-ordination of high-level deliveries such as member benefit statements
• Ensure teams provide and maintain appropriate secretarial services; agenda pack preparation, minutes, actions from meeting.
• The provision of technical and strategic input and back up into the Technical Advisory Team (TAS).

Minimum requirements:

• Relevant qualification such as Commercial or Financial degree
• Regulatory Exam’s (RE1 & RE5)
• Minimum 10 years’ senior/executive management experience within a large South African employee benefits administrator with knowledge of employer and member portal functionality
• Experience and understanding of the Employee Benefit market, the advice process relating thereto combined with financial services product knowledge

Additional requirements:

• Financial and budget management experience
• Financial market and client segmentation knowledge and experience
• Leadership and management experience

Competencies:

• Strategic thinking and leadership abilities
• Business acumen
• Ability to operate, challenge and influence at strategic / executive level
• Networking and relationship management skills
• Client orientation
• Resilient and tenacious
• Driven and results oriented
• Analytical skills
• Problem-solving skills
• Deadline driven.
• Adapting and responding to change

Closing date:  31-May-2026