Engineering Manager at Datafin Recruitment

DUTIES:

Leading teams:

• Lead team members to maximize engagement and as a result, the delivery of releases as defined by release plan
• Provide professional support to employee through mentorship
• Define and communicate priorities to the team to reach target dates
• Assist in removing obstacles that are hampering the performance of the employee
• Ensure that roles and responsibilities of all team members are clear and understood
• Create clear OKR’s for team members
• Implement objective performance metrics consistent with the larger Dev Engineering team that will be used for performance feedback
• Manage the performance of the team through constant individual feedback
• Assist in creating a personal development plan for each employee
• Manage the skillsets of the team to match and support the current and upcoming projects
• Ensure company, product and team strategy is clear and understood by team members
• Administration of team members’ leave

Budgeting:

• Team budget preparation and execution
• Update the forecasted budget
• Allocate expenses against the budget and provide invoices to finance where required

Recruitment:

• Detailed design and write-up of the new positions’ job specification and desired outcomes
• Assistance during recruitment process
• Creation and implementation of induction plan for new starters

Process Implementation:

• Assists in defining/refining/establishing the software development process and ensuring that team adheres to the process
• Ensure required documentation is created
• Do work breakdown based on user requirements as defined by TPO
• Together with TPO, ensures the development team aligns and agrees on a sprint backlog
• Make sure that effort estimation is done by team members
• Making suggestions on technical decisions & review design with all relevant stakeholders
• Resource planning and development planning of components in support of the product roadmap
• Track the progress of the development, managing the team to reach the deadlines as specified (entails adjustment of the scope/plan/design as relevant)
• Regular reporting to management on the status and progress of development
• Identify potential third-party suppliers and decide, in consultation with other EM’s, TPO’s and Architecture Forum, on building vs. contracting as a solution
• Ensure that quality is baked into the development process and as such is responsible for triaging of bugs, continuous integration, and the source control & testing strategy of team
• Ensure regular integration (e.g., at the end of each sprint) with Systems Integration Testing environment
• Ensure team’s focus is aligned with focus of other Dev Engineering teams
• Highlight and manage dependencies on other teams

Product Support:

• Triage of support incidents assigned to the team
• Provide technical support and assistance for related products in the field
• Interface with customers and support personnel on technical issues
• Ensure resources are available to deal with any priority issues
• Respond promptly and professionally to escalation requests for advanced technical support
• Make sure that required documentation for the relevant sub-system is created and maintained
• Guiding technical design and integration of software components and features
• Provide technical leadership through process design inputs
• Pre-Sales and Sales Support:
• Making suggestions on technical decisions
• Provide assistance with the internal and external training of the product.

REQUIREMENTS:

• B. Engineering or Computer Science Degree
• B. Engineering or Computer Science Degree with leadership / management certification / qualification
• 10+ Years of which > 3 is in a leadership role
• Must be willing to travel to client sites as and when required
• Analytical
• Leadership
• Planning and organising
• Personal development
• Proven knowledge with regards to engineering processes and software releases
• Agile process management
• Management and leadership
• Telecoms, computers, and internet

ATTRIBUTES:

• Servant leader
• Excellent communication & listening skills
• Empathy
• Self-motivated & managed
• Customer focused
• Integrity
• Organised
• Conflict resolution
• Problem solving
• Time conscious
• Pro-active 
• Shows ownership