Facility Information Officer REF NO: PMMH 36/2026 at KwaZulu-Natal Department of Health

SALARY : R338 106 – R398 277 per annum (Level 07). Other Benefits: Home Owner Allowance (conditions apply) ,13th Cheque (conditions apply), Medical Aid (Optional). 

CENTRE : Prince Mshiyeni Memorial Hospital 

REQUIREMENTS :

• Senior Certificate / Grade 12. National Diploma or Degree in Information Technology, Management Information Systems, Statistics, Computer Science or a related field.
• The following will be an added advantage: Appropriate experience in data management and health information systems, including the District Health Information System (DHIS) and Routine Health Information Systems. Training and/or previous experience in TIER.Net and/or EDRWeb data capturing and reporting. Certificate in MS Office or demonstrated proficiency in the MS Office package. A valid driver's license.
• Knowledge, Skills Training and Competencies Required: Knowledge of health information systems and data-management principles. Ability to collect, capture, validate, analyse and report health information. Presentation skills - The ability to compile meaningful presentation and/ or graphical presentation of statistics and to compare strategic objectives with reported results Strong communication, interpersonal and supervisory skills Sound organizing, planning and analytical skills.
• Ability to work independently and as part of a multidisciplinary team. Ability to work under pressure and to meet tight reporting deadlines. Understand regional/district health systems (incl. Health and Management Information Systems) Sound public health knowledge Proficient Computer skills working with full Microsoft Office Package. Ability to operate office equipment e.g. photocopiers, fax machine etc. High level of accuracy and capturing skills Technical knowledge in the information Technology Environment. 

DUTIES :

• Co-ordinating and managing the collection of quality data and the maintenance of the Institutional Health and Management Information at the facility Collecting, capturing, validating, analyzing and interpreting facility data Ensuring the accuracy, completeness and timeliness of information submitted through the relevant health information systems. Monitoring data quality and identifying discrepancies for correction.
• Compiling monthly, quarterly and annual statistical reports. Providing information to hospital management for planning, monitoring and evaluation. Providing advice to ward managers and Heads of departments with regard to health information and data management systems and related needs e.g. completion of standardised forms and use of hospital registers and Data Management policy related issues.
• Monitoring facility performance indicators against targets. Preparing statistical tables, graphs and presentations. Feeding back information through both summary and comprehensive reports Maintaining information and data-management records. Conduct data audits, data-quality assessments and monitoring visits. Providing guidance to staff on data collection, reporting and information-management procedures.
• Performing any other duties delegated by the supervisor or hospital management. Maintain and provide technical support to all routine Health Information Systems Co-ordinate the collection of routine and non-routine data inclusive of surveys. Ensure data and information integrity to accurately represent the state of service delivery in the facility. Supervising and training staff.
• Putting mechanisms in place to improve the quality of information received. Co-ordinate and facilitate the development of information management and Data flow plan Convene data information Management committee meetings. Actively participate in the facility performance review activities. Continuously verify and validate data to ensure quality and good decision-making.