Field Sales Executive at DHL

DHL Global Forwarding, South Africa has an opening for an Field Sales Executive where you will have the responsibility of developing new business for overall sales development of DHL Global Forwarding and Marketing function.  Join us now in connecting people and improving lives.

In this Field Sales Executive position

• You will develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
• You will respond to customer enquiries/complaints  and plans and manages medium to large size Business Customers.
• You will manage a defined portfolio of potential customers and wins them for a lasting business relationship with DGF.
• You will seek and prospect for BC targets to win new customers generally in the 60k-1000k Euro range Net Sales per annum.
• You will build rapport and trust with customers by being informed about customer’s business and the market and recommends solutions based on customer needs by using industry knowledge.
• You will be responsible for closing business by connecting a customer’s needs to a DHL solution by offering value to the clients supply chain.  
• You will use networks within the various Sales channels within DPDHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs.
• You will collect relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations.
• You will be responsible for conducting high quality presentation of the entire range of standardized products to customers.
• You will negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures.
• You will develop target lists of new business and continuously review and update it and prepare and realize planned sales calls.
• You will adhere to approved credit limits granted to customers and enforce previously agreed payment terms.
• You will be responsible for product targets and for budgeted growth in new and additional business.
• You will secure/collect all necessary information to assess credit worthiness of potential customer and support receivables functions.
• You will ensure Customer commitments are clearly communicated to respective operations – clear business set up process and report activities, quotes, sales calls and other information through CRM.

Now, here’s what we need from you

• Relevant Business Degree.
• 3 – 5 years’ experience within the transport, logistics or freight forwarding industry (or similar service industry).
• Strong Microsoft Office skills.