Field Sales Operations Representative at Ellahi Consulting

JOB PURPOSE

• Achieving set targets/budgets, maximizing turnover, sales profitability and growth within the assigned market by effectively selling the company’s products daily. 

QUALIFICATIONS / SKILLS

• Matric
• Tertiary education will be advantageous
• General computer literacy at a minimum of intermediate level (Windows, MS Word, Excel)
• Good knowledge and/or previous working experience of seafood products will be an advantage

EXPERIENCE NEEDED

• 3–5 years’ sales experience
• SAP experience optional

REQUIREMENTS

• Fully bilingual (English and Afrikaans)
• Good communication & excellent customer service skills
• Pleasant disposition
• Ability to work under pressure, prioritize and multi-task
• Problem-solving abilities
• Excellent professional work standard, time management & organisational skills
• Must be punctual
• Detail driven
• Team player who is also able to work individually
• Driver’s Licence
• Able to travel

KEY RESPONSIBILITIES

• Achieve FLM weekly and monthly sales targets
• Calling on stores to maximise sales opportunities
• Store budgets to be used as a measurement and to be reached monthly to achieve overall FLM budget
• Call on customers in a designated area as per a call cycle and provide feedback regarding store-specific issues and complete daily call cycle sheet
• Liaising with the merchandising teams to ensure they are aligned with the company’s expectations
• Ensuring all merchandising standards are adhered to and the merchandising teams are well equipped to execute in stores
• Provide ongoing training for field staff and instore merchandisers
• Communication and upkeep of promotions/product knowledge to team/field staff
• Motivate the appointed sales team/field staff in your designated area to achieve set budgets
• Build and maintain strong working relationships with all customers and sales team/field staff
• Gather feedback from customer complaints, queries and requests and ensure resolution
• Ensure all listed/ranged lines are on display and correctly merchandised according to flows
• Call on stores in all retail channels in SWD, Port Elizabeth & KZN regions (Coastal)
• Plan trade visits with sales agents in the regions
• Attend VTM Quarterly Cycle Brief
• Submission of monthly CC recon – last Friday of every month