Sandvik is a global industrial group with advanced products and world-leading positions in selected areas - tools for metal cutting, machinery and tools for rock excavation, stainless materials, special alloys, metallic and ceramic resistance materials as well as process systems.
Specialties
Tools for metal cutting, machinery and tools for rock excavation, ...
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To deliver high-quality service and technical support to our customers, coach colleagues and customer personnel with the aim of reducing downtime on customer machine availability.
Key Performance Areas:
Conduct your work in compliance with safety regulations and company policies to promote a safe work environment.
Install, repair, inspect and commission Mobile and Stationary Crushing & Screening products and equipment at customer site or company premises.
Share knowledge and skills to enhance team skills.
Report back to the relevant stakeholders on service activities and outcomes
Advise on recommended maintenance and repair activities, equipment improvements, parts and services required to support customer’s product/equipment/processes.
Collaborate with relevant stakeholders to support backline key activities such as labour planning, parts forecasting and inventory optimisation etc.
Communicate effectively with customers to understand their unique crushing and screening needs, and recommend solutions tailored to their applications.
Provide support to backline in identifying and tailoring customer solutions.
Diagnose and resolve equipment issues quickly and efficiently, minimizing downtime and ensuring smooth operations.
Use CRM system, to report back on customer site visits, capture and/or update information pertaining thereto.
Plan own work schedule and manage any deviations or delays within the process.
Maintain tools and equipment for service work.
Your profile
Grade 12 (Matric) or equivalent qualification
Trade Certificate - Millwright
Minimum 3 years of hands-on experience with Crushing & Screening equipment.
At least 3 years’ experience in:
Fault finding, electrohydraulic systems, auto electrical, hydraulics, PLCs, and remote-control systems.
Working in underground mining environments.
Physically and medically fit to work in a mining environment
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