Forecourt Supervisor (Potchefstroom) at Senwes

DUTIES AND RESPONSIBILITIES OF THE JOB:

• Ensure vigilant safeguarding of all Company property, assets and stock at all times.
• Assist with receiving of deliveries of stock as per established procedure and accurately recording of stock received.
• Ensure that high standards of hygiene, cleanliness and service levels are maintained.
• Record pump meter readings at designated times.
• Receive fuel deliveries by following prescribed procedure and process ensuring safety and accuracy of delivery.
• Ensure that the following is neat, maintained and in working condition:
• Premises
• Equipment
• Ensure forecourt attendants are dressed according to policy or rules.
• Assist with packing of shelves / fridges with stock as per established procedure.
• Train and evaluate (ongoing) forecourt staff in handling of money and card transactions, including identifying fraudulent transactions.
• Train and evaluate (ongoing) forecourt staff in housekeeping and cleaning standards and procedures
• Assess (ongoing) forecourt staff for training needs and assess their competence after training and coaching is completed
• Maintain records of staff training and coaching sessions
• Evaluate performance of all staff and provide refresher training and guidance to address competency gaps
• Ensure promotional material is up and leaflets are available and being handed out. Ensure execution of campaigns / promotional activities.
• During fuels campaigns, actively approach customers, answer questions and hand out flyers.

Requirements

• National Senior Certificate.
• 1 year experience in a fuel site environment