Framework Manager - South Africa, Kenya or United Kingdom at Genesis Analytics

PRACTICE AREA DESCRIPTION

Group Services provides support to the business and covers Finance, HR, Business Development, IT, Marketing and Office Management. It consists of a team of valuable experts who provide trustworthy solutions to complex and everyday challenges. We are dedicated to accuracy and reliability and to work with each Practice Area, like interconnected cogs and flywheels, to build a trusted system.

As part of Group Services, we have recently started a new service line, the Programme Management Unit (PMU). The PMU manages the operational and relational development and implementation of framework contracts, technical assistance mechanisms, grant management projects, and external PMOs to a wide variety of international donors and partners. Operating globally, the team cuts across all of Genesis Analytics’ expertise areas.

The focus of the PMU is on providing unerring operational excellence to our internal and external consultants and clients alike. The PMU will act as a driver for organisational excellence, optimising operational management, corporate governance and strategic change, which enables our consultants to dedicate their expertise solely towards their core technical proficiencies, thereby maximising the impact and value add for our clients. This is an exciting opportunity to join a new initiative, and a chance for you to put your own stamp on it.

ROLE DESCRIPTION

The purpose of this role is to manage the inception and oversee the implementation of PMU’s donor contracts, including grants management, thereby providing expert donor knowledge. This includes leading and motivating cross-functional project teams, providing guidance, support, and direction to ensure successful project delivery.

Your role will encompass:

• Lead the planning, inception, and oversee the delivery of a variety of projects for clients, including involvement in the team recruitment, client relationship and contract management, ensuring a swift and efficient transition from mobilisation to implementation and alignment with the client’s strategic objectives.
• Develop, define and oversee the management processes for the consortia in allocated Frameworks (existing and future) to ensure agreements are implemented effectively and meet client requirements.
• Coordinate, monitor and review multi-year multi-disciplinary framework agreements and grant agreements from prepositioning to implementation.
• Act as a specialist leader within Genesis regarding the company’s role and involvement in the allocated framework agreements: develop specialist understanding of specific contractual and working requirements.
• Act as the primary point of contact for your clients, building and maintaining strong relationships, and managing expectations throughout the project lifecycle.
• Ensure Project Managers develop and maintain strong working relationships between clients, Genesis and consortium partners to ensure effective partnership working and proactive problem identification and resolution.
• Develop, improve and maintain any necessary policies, processes and systems that will improve our effectiveness, quality and clarity, and can achieve economies of scale.
• Provide input into an effective Grants Management approach and drive the management of grants and funding allocations for the Foundations, ensuring compliance with regulatory requirements and reporting standards.
• Monitor financial performance of Framework and Grant Agreements to ensure consistency with commercial pricing models and Genesis strategy, and provide regular updates to the head of Programme Management.
• Input to broader PMU strategy development and business plans, as well as into supplier and consultant pricing strategies, reallocation of budget items and profit maximising initiatives, in consultation with the Framework Director.
• Effective line management of Project Managers including setting performance targets, monitoring their achievements and capacity, ensuring appropriate surge support is provided, and dealing with any staff management issues.
• Supporting the M&E function by ensuring sound monitoring and evaluation of all interventions, performance related activities and reporting requirements; including through project trackers, project forecasts, and evaluation of consultants, country offices, and client satisfaction.
• Support continuous improvement initiatives, leveraging best practices and lessons learned to optimize project delivery processes.
• Collaborate with internal stakeholders to create more efficiency in processes, identify opportunities for business growth, and share relevant knowledge, in particular with Finance, Compliance, Business Development and HR.
• Standardisation of all relevant documentation, including, but not limited to operations manuals, agreements, organisational assessments, training schedules, reporting, SLAs, Standard Operating Procedures, trackers, framework budgets and contracting templates.
• Cultivate and build relationships with both key client contacts as well as potential new donors through the development of a business network, positioning the Programme Management Unit and achievements as a Unique Selling Point of Genesis in our market approach, actively growing the opportunities as they arise.

Requirements

Genesis consultants carry a balanced combination of powerful intellect, strong technical skills, and a consulting character to match. Successful candidates for roles at Genesis:

• Are passionate, self-motivated and energetic problem-solvers
• Value integrity and exhibit ethical behaviour
• Are analytical thinkers and fast learners with an excellent academic record

Successful candidates will thrive in a fast-paced environment, enjoy the flexible nature of the job, and like to hit the ground running. You are pro-active and hands-on, with the ability to not only work effectively as part of team, but also to motivate the team and ensure they can excel.

• Strong academic background - degree in Business Administration, Project Management, International Development, or other relevant field.
• Experience managing multiple projects simultaneously to meet tight deadlines without compromising quality.
• Experience in the complexities of bringing together highly technical bids for contracts, with commercial awareness and the ability to agree and manage budgets.
• A highly organised and structured approach to work, meticulous attention to detail.
• Knowledge and experience of working with different donors, including procurement processes and compliance requirements
• Knowledge and experience of the Grant Management process
• Proven experience in building and maintaining client relationships, with the capability of handling challenging client requests and resilience in regards to solving client relationship issues.
• Solid leadership skills through the management of a variety of teams and personalities.
• High level of numeracy and relevant knowledge of financial documents and budget management