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  • Posted: Feb 4, 2020
    Deadline: Not specified
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    In 1976, 9 independent trucking companies and a business developer joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers’ entire supply chain by transporting, storing, packaging, re-packaging, process...
    Read more about this company

     

    Freight Forwarder, Air Imports Company Name DSV

    • To provide an  import  airfreight service to our clients within the general vertical, keeping all customer up to date on the movement of their cargo at all times.

    DUTIES & RESPONSIBILITIES 

    • To provide an  import  airfreight service to our clients within the general vertical, keeping all customer up to date on the movement of their cargo at all times.
    • Completion of relevant shipping documents as prescribed by local and international authorities.
    • Ensure company performance objectives are achieved.
    • Coordinate the movement of cargo on behalf of clients.
    • Follow operational systems and procedures.
    • Develop and maintain working relationships, networks and partnerships that help achieve business goals.
    • Effectively apply verbal, nonverbal and written communication methods.
    • Develop and maintain working relationships, networks and partnerships that help achieve business goals to achieve desired results from internal / external clients and colleagues on issues, changes and shipment status in line with client / Customs SOP's.
    • Control expenses by actively monitoring waste within your control.
    • Ensure best control of costs and transit at all times on all routes.
    • Problem solving skills: must be able to work with other colleagues, departments, 3rd party suppliers and clients in a proactive and professional manner.
    • Provide positive solutions to all problematic situations.
    • Find innovative ways of reducing erros and omissions.
    • Understand and exceed client's expectations and requirments.
    • Provide innovative, effective solutions to client's needs.
    • Ability to foresee problems arising and provide alternatives and solutions proactively.
    • Accountable for timeous resolution of outstanding debtors queries, froreign debtors queries, creditors reconcilitions queries and foreign account queries under your control.
    • Accountable for on time billing to clients.
    • Team player - provide full support to the team and manager.

       

    JOB RELATED REQUIREMENTS:

    • Grade 12.
    • Min 3 year experience in freight forwarding.
    • Must have knowledge of import  air process
    • Own reliable transport.
    • Ability to work late where required and weekend work is scheduled on a roster.
    • Ability to travel where required if required.
    • Intermediate computer skills in Excel, Powerpoint, Word and Outlook.
    • Cargowise understanding and previous experience would be beneficial.
    • General understanding of the industry and related job requirements for freight forwarding.

    • Ability to escalate where required to the relevant parties, and maintaining a good working relationship with all various teams and departments.

    • Liaising and pro-actively communicating with clients throughout the process.

    • Ability to manage clients, meet with them, discuss challenges on shipments and handle any client correspondence both telephonically, on email and in person.

     

    QUALIFICATIONS:

    • Matric Essential

    COMPUTER LITERACY LEVEL:

    • Intermediate computer skills in Excel, Powerpoint, Word and Outlook.
    • Cargowise understanding and previous experience would be beneficial

    Electives

    • Self-motivated.
    • Take ownership of queries.
    • Communicate effectively.
    • Well-presented and professionally dressed.
    • Requires time management.
    • Driving and enforcing company policies.
    • Managing own Performance

    Method of Application

    Interested and qualified? Go to DSV on career2.successfactors.eu to apply

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