Garment Quality Manager at QIMA

Job Responsibilities 

Your main responsibilities will be to:

• Supervise a team of quality inspectors and oversee their performance through Key Performance Indicators;
• Act as a trainer and coach, provide technical support and guidance to inspectors and conduct performance evaluations and on-site audits;
• Train product inspectors to identify any possible loopholes in our service quality and that protocols fully adhere to clients’ requirements;
• Propose solutions to improve standards of service to prevent internal issues that may impact inspectors’ work quality; 
• Lead any future investigations to establish whether any claims related to the inspectors’ actions are legitimate.

Your profile

In order to be successful in this role, you must have:

• Degree in Engineering; strong familiarity with Quality Management or Product Organization;
• Excellent knoweldge about textiles and apparel manufacturing industry;
• Practical experience in performing inspections with a strong desire to improve internal protocols;
• Strong willingness and potential to become a manager of high-scale teams with a mindset oriented towards performance management;
• Ability to travel all over South Africa and especially Newcastle area to meet your team members and to visit factories;
• Excellent command of English (spoken and written);