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  • Posted: Mar 11, 2026
    Deadline: Mar 11, 2026
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  • Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with over 620 in-store pharm...
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    General Manager: The Body Shop

    Introduction

    • We have an exciting opportunity available for a General Manager to lead The Body Shop South Africa. This role will be based at the Head Office in Cape Town and report to the Head of Beauty and Wellness Investment.

    Job description

    Job Purpose:

    • To provide strategic leadership through a compelling and sustainable brand proposition, as well as to manage day to day operations in line with group strategic objectives, in order to achieve sales and profit targets, deliver operational and service excellence and improve brand affiliation.

    Job Objectives:

    • To drive and foster a positive relationships with The Body Shop International
    • To develop and implement strategic decisions in order to enhance specialisation, maintain and grow market leadership in the beauty categories
    • To achieve the financial and operational plan in order to grow the business
    • To communicate the brand proposition effectively and be the custodian of brand values and principles in order to build a motivated and engaged workforce
    • To maximise coverage of the brand within appropriate formats in order to retain and gain market share
    • To enhance customer loyalty and improve returns
    • To drive continuous business process improvements in order to maintain operational excellence
    • To manage people and other resources in order to build capability to meet current and future business needs and achieve transformation objectives

    Minimum requirements

    Job related Knowledge 

    • Understanding of international retail markets 
    • Benchmarking
    • Retail Operations
    • Financial Management
    • Marketing Management
    • Merchandise Management
    • Supply Chain Management
    • FMCG
    • Investor Relationships
    • Corporate Governance
    • Health and Beauty Industry

    Job related Skills

    • Financial Management
    • Marketing Management
    • Strategic Planning
    • Planning and Organising
    • Coaching
    • Interpersonal Skills
    • High level business communication (verbal and written)
    • People Management
    • High level decision making
    • Analytical Thinking
    • Problem Solving
    • Computer Literacy

    Experience

    • 10 years Management experience in one or more of the following areas: Merchandise Management, General Management, Marketing Management, Retail Operations Management
    • Experience in Health and Beauty

    Education

    • Minimum 3-year tertiary qualification, i.e. Bachelor’s degree, BComm etc.

    Essential Competencies

    • Leading and Supervising
    • Entrepeneurial and Commercial Thinking
    • Formulating strategies and concepts
    • Delivering results and  meeting customer expectations
    • Deciding and initiating action
    • Relating and networking
    • Analysing
    • Adapting and responding to change 

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Clicks Group on careers.clicksgroup.co.za to apply

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