GHW Operations Lead-SnA and EWA at Unilever

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Supplier Management:

• Ensure suppliers meet delivery timelines, quality standards, and key performance indicators to ensure delivery against objectives.
• Develop and maintain strong relationships with suppliers to drive continuous improvement and innovation.
• Ensuring service are delivered with a business partner mindset. Identify potential service delivery and develop mitigation strategies to ensure service continuity.
• Track and analyse supplier performance data to identify trends, areas for improvement, and opportunities for optimization
• Stakeholder Alignment: Collaborate with internal stakeholders across various departments to ensure alignment on objectives, priorities, and strategies. Facilitate effective communication and coordination to achieve business goals supported by data and outcomes. Active member of HR and safety committees.
• Process Improvement: Drive continuous improvement initiatives to enhance operational efficiency, reduce costs, and improve service levels.
• Compliance: Ensure all operations comply with company policies, standards, industry regulations, and legal requirements.
• Budget Oversight: Manage and oversee the regional operations budget, ensuring cost efficiency and adherence to financial targets. Monitor expenditures and implement cost-saving initiatives where applicable.

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• Educated to bachelor’s degree level.
• Minimum 3-5 years OH Management and service experience.
• Computer Literacy inc. MS Office Suite.
• English language speaker.
• Operations management experience.
• Proven experience in managing OH/ Health service provision and suppliers in delivering OH projects and services.
• Knowledge of supplier management best practice.

Skills

• Critical supplier management expertise
• Strong interpersonal and influencing skills
• Solid grasp of service delivery and setting service levels
• Understanding of business processes and operational challenges
• Knowledge of project and operational management standards
• High business awareness, especially OH’s impact on performance
• Accountability for self and others
• Results-focused delivery of OH services
• Analytical and negotiation abilities
• Flexibility in adapting to business changes
• Outsourcing experience
• Effective under pressure