Global Commercial Program Manager at Puma Energy

• Full use of CRM for management of our customer interaction
• Fuel card program
• Service and technical programs
• Develop of B2B customer loyalty programs
• Development of tools to improve information to our customers
• Support to the global commercial leads to deliver distinct CVP’s for all segments
• Assist in the development of the marketing approach for our commercial business
• Develop the training, processes and procedures to roll out the programs in a consistent manner

Experience

• Exposure in global commercial B2B environment
• CRM experience
• Customer value proposition development
• Industry relevant technology exposure

Skills

• Fluent English
• French/Portuguese/Spanish advantageous
• High level of commercial and financial business acumen
• High level of MS Office skills
• Marketing skills

Competencies

• Ability to recommend, develop, and implement commercial programs
• High energy and a ‘can do’ attitude, committed to being results driven
• Advanced knowledge of management systems and practices related to commercial initiatives
• Personal and leadership skills.
• Undertakes frequent travel to various global locations. Ability to maintain an objective, rational perspective while providing a logical, pragmatic and factual approach to problem solving.

Qualifications

• Bachelor’s degree or equivalent

Key Relationships And Department Overview

• Internal – Regional heads, global commercial lead, global head of aviation, global head of lubricants, functional teams, commercial teams
• External – Commercial customers, experts in commercial program management