Graduate Cloud Support Associate at Amazon

Description

• Graduate Cloud Support Associate (South Africa)
• At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is continually evolving and is a place where motivated employees thrive and also where employee ownership and accountability lead to meaningful results.
• The Amazon Graduate Cloud Support Associate opportunity is a full time position and has a strong focus on training and development.
• When you join AWS Support as a graduate, you will have the opportunity to develop your skills and learn about many AWS services and the Operating Systems involved with our subject matter experts.

Job Responsibilities Include

• Apply advanced monitoring and troubleshooting techniques to provide unique solutions to our customers' individual needs
• Work directly with Amazon Web Service engineers to help reproduce and resolve customer issues Troubleshoot AWS services such as: EC2, EBS, VPC, ELB, S3
• Work support cases from our AWS Support customers and troubleshoot to resolution
• Configuring Linux servers
• Deploying and configuring Windows servers, deploying & configuring Microsoft products and troubleshooting windows issues
• Designing cloud network solutions and troubleshooting complex networking issues

Basic Qualifications

• Completed or currently on a Bachelors/ Masters degree related to computer science, information technology or information systems
• User level knowledge of Linux (Basic administration), Networking (Basic), Troubleshooting and Internet fundamentals

Preferred Qualifications

• Interested in Technology and working with customers
• Knowledge of Cloud Computing concepts
• Experience with AWS
• Experience with scripting / programing
• Passionate to work with customers
• Internship experience

Application and Assessment Process
Eligible candidates will complete an initial phone interview. The final stage is an in-house assessment centre. This selection process is subject to change but you will be notified if any changes are made.
Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae
Company - Amazon Dev Centre South Africa
Job ID: A928302