Head: Digital, Data and Technology at Momentum Metropolitan Holdings Limited

Role Purpose    

• To lead and orchestrate the execution of digital, data and technology initiatives across the business, ensuring consistent delivery outcomes, operational resilience, and strong operational performance aligned to business priorities.

Requirements    

• 8 - 10 years experience in technology leadership roles (essential)
• At least 5 years’ experience managing a team (essential)
• At least 5 years’ experience in Technology, Digital or Data transformation environment  
• Matric (grade 12) certificate (essential)
• Bachelor's Degree in Information Technology/Computer Science/Software Engineering/Information Systems and or equivalent relevant qualification (essential)
• Master's Degree in Information Technology/Information Systems/Technology Management and or relevant equivalent qualification (desirable)

Duties & Responsibilities    

PROCESS

• Provide direction to the business unit IT, Digital and Data strategy.
• Accountable for compliance to IT strategy, architectural frameworks and agreed technical principles for all solutions and platforms developed and maintained for the business.
• Define clear goals and objectives for the IT team that align with overall business goals and performance metrics.
• Translate IT, digital and data strategy into clear, actionable delivery plans with defined milestones, outputs, and measurable outcomes
• Orchestrate delivery sequencing, release planning, and governance to ensure coordinated execution across IT, Digital and Data initiatives
• Drive implementation of digital platforms, data solutions, and analytics capabilities to enhance business decision-making
• Identify and scale innovative solutions leveraging emerging technologies, and enable structured innovation pipelines from concept to enterprise scale
• Actively participate in the prioritisation, management and quality of system development.
• Drive system reliability, performance optimisation and operational resilience
• Collaborate with IT Governance, Risk, Security and Architecture functions to ensure compliance and robust design
• Ensure adherence to enterprise architecture, technical design standards and service management frameworks
• Maintain alignment with the Group IT strategy to ensure cohesive and strategic development across initiatives.
• Establish delivery dashboards, risk logs, and reporting frameworks to provide transparency on performance, risks, and dependencies
• Oversee vendor operational management, including SLA adherence, performance monitoring, reporting, and issue escalation to ensure optimal partner delivery
• Lead delivery planning and execution across outsourced partners and in-country teams to ensure aligned, efficient and consistent outcomes
• Provide IT support in continuous improvement, innovation, and operational efficiency across digital, data and technology services

CLIENT

• Build and maintain effective relationships with internal stakeholders, clients, and external partners
• Deliver against service level agreements to ensure optimal client experience and service quality
• Facilitate adoption of digital solutions and promote data-driven decision-making within the business
• Provide insights, dashboards, and reporting to enable informed business decisions
• Make recommendations to improve digital customer experience and service delivery

PEOPLE

• Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
• Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
• Select and recruit suitably qualified talent in line with Employment Equity principles and Momentum Group values.
• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
• Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
• Execute effective workforce planning practices to ensure that staffing requirements are accurately forecasted.
• Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
• Effectively manage performance within the team in order to ensure business objectives are achieved.
• Encourage innovation, change agility and collaboration within the team.

FINANCE

• Implement and compile budgets to minimise expenditure in alignment with tactical delivery plans.
• Control the budget for area, including the authorisation of expenditures and implementation of financial regulations.
• Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.
• Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.
• Implement and provide feedback on the effectiveness of financial policy, practice and procedures: preventing illegal, unethical or improper conduct.
• Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.
• Investigate reported wilful acts of non-compliance to organisation policy and practice and report on findings.

Competencies    

Skills and Knowledge

• Awareness of current and emerging technologies (e.g., automation, artificial intelligence, etc) and their potential impact on the organisation
• Understanding of digital transformation initiatives and how to integrate new technologies into existing business processes
• Familiarity with IT service management frameworks to optimise service delivery and support.
• Understanding of cybersecurity principles, practices, and regulations to protect organisational data and systems
• Proficient understanding of computer software packages
• Extensive knowledge of project management methodologies, including Agile and Waterfall
• Strong grasp of IT governance, risk management and compliance
• Proficiency in project management principles and tools to oversee IT initiatives from conception to completion 
• Stakeholder and vendor management
• Communication, negotiation, and influencing skills
• Agile project management skills
• Leadership and team management skills
• Strong execution and delivery management capability
• Software development life cycle skills
• Problem-solving and decision-making
• Analytical and data-driven thinking

Closing Date    

• 2026/07/10