Head of Field Services Africa at FLSmidth

About the job

Responsibilities

• Organize, control and lead field services business in Sales Area, manage a team of Field Service Engineers or Technicians
• Field services P&L in the Sales Area.
• Quotations preparation for field service and related offerings for Customers in the region.
• Timeous, safe, efficient and economic effective execution of the field service jobs in the region.
• Customers relationship and liaison, development of field services business in the region.
• Liase with internal stakeholders at different levels.
• Develop and maintain reporting system for the region.
• Develop and motivate personnel.
• Support FLS Spares, Wears, Upgrade&Rebuild business development in the region

Qualifications Required

• Engineering diploma/degree in mechanical engineering or equivalent
• At least 10 years of mining industry experience in maintenance and operation of mining plant and at least 5 years of managerial experience and interaction with Customers.
• Thorough knowledge of equipment, products, site operations and maintenance especially mills, crusher, thickeners, pumps, cyclones and flotation cells.
• Strong commercial and financial understanding.
• Good communication skills and ability to liase with clients and internal stakeholders at different levels.
• Ability to travel.
• Excellent oral and written communication skills.
• Proficient in English. Other language skills are more than welcome.
• Well-founded on the Microsoft Office platform

Behavioral Competencies

• Conflict resolution and management.
• Time management and priority setting.
• Process management and facilitation.
• Stakeholder management.
• Risk assessment and management.
• Strong attention to detail.