Head of Product Design at Salt South Africa

Job Description:

• Our client is looking for a Head of Product Design to join their team and help build energy technology for the South African market. If you want to help shape the future of energy, solve complex problems, and execute alongside a world-class team, this could be a great fit.
• As the design team leader, you will take full ownership of the work you produce, from talking to customers to delivering the design to the key stakeholders in the tech team.

What you will get to do

• Play a founding role in shaping the design team culture and processes.
• Be a customer advocate by identifying our target user groups and conducting interviews or other inquiries to help understand user needs.
• Follow a user-centred design approach to execute new business requirements and improve the overall experience.
• Incorporate market and competitor analysis, customer feedback, site metrics, and usability findings into designs.
• Solve complex usability and design problems, humanise product ideas and develop high-quality solutions through wireframes, elegant designs, storyboards, mock-ups, and site maps.
• Work with Product Managers and Engineers to grow large strategic concepts through design exploration, ideation and user validation.
• Oversee the user experience of products and features from conception through launch and additional ongoing iterations.
• Develop and implement design systems that help scale the system as we grow.
• Provide regular reporting on the status of the user experience (analytics, conversions, customer experience metrics etc.)

Requirements – What you bring to the role

• 5+ years of experience designing digital products that have been released to the market.
• Proven experience delivering end-to-end (from brief to shipping) digital products within a cross-functional team environment with an iterative approach that leverages quantitative and qualitative measurement.
• Ability to define problems & goals, map user flows, prototype interactions, and oversee the design process.
• You’re an excellent communicator and can clearly articulate your design decisions across functional teams, including product, engineering and marketing.
• Demonstrated ability to think at a high level about product strategy and act quickly and precisely to identify and deliver the tactical pieces that realise it.
• Thorough knowledge and experience across various design approaches and methodologies, including low and high-fidelity prototyping skills.
• Expert knowledge of Figma, Adobe or similar design tool.
• Very strong attention to detail.
• Ability to build and lead a team of UX/UI designers.
• Excellent visual design skills with sensitivity to user-system interaction.
• Effectively lead product discovery and design workshops.
• We offer flexible work hours and locations in a relaxed environment with opportunities for advancement and learning.