ICT Manager at University of the Witwatersrand

Job Description 

• The successful candidate will join a talented and hardworking team addressing some of the country and region’s most pressing health and development challenges. Work links closely to leading national, regional and global R&D networks. Personal academic and professional development is encouraged.

Key performance areas

• Developing and executing ICT strategies to advance the Unit’s goals, objectives, and overall strategy.
• Overseeing the design, implementation, and maintenance of the Unit’s ICT infrastructure, including networks, servers, and data centres, to ensure high availability and reliability.
• Managing and improving cybersecurity measures to protect the Unit’s data and systems from threats, breaches, and vulnerabilities.
• ICT budget planning and cost control, optimizing ICT spending while delivering necessary services and projects.
• Delivery of ICT services and support to end-users across disciplines and capacities, including monitoring service levels, incident management, and problem resolution.
• Supporting and training the unit’s administrative, scientific and technical staff to ensure that all are aware of new technical advances and ICT changes that may impact and facilitate their day-to-day work.
• Ensuring that the Unit’s ICT operations and projects adhere to relevant laws, regulations, and industry standards.
• Staying informed about new and emerging ICT technologies, trends, and best practices, and assessing their potential to advance the Unit’s research goals, objectives and overall strategy.
• Developing standard operating procedures for IT systems to ensure compliance with corporate governance (Wits University and Wits Health Consortium), including providing governance, risk, and compliance data insights to drive improvement across the ICT platform.

Required minimum education and training

• The ideal candidate should possess a minimum of a master’s degree in computer science/ computer engineering/ information engineering/systems or equivalent fields.

Desirable additional education, work experience, and personal abilities

• MCSE (Microsoft certified Systems Engineer) or MCITP (Microsoft Certified IT Professional), and ITIL Foundation, and any relevant ICT related certifications
• Excellent knowledge of computer hardware/software systems, as well as information security.
• Expertise in data centre management, data and information governance as well as cloud solutions (AWS, GCP, Azure).
• Hands-on experience with computer networks, network administration and network installation and security.
• Proactive, systematic, self-motivated, able to work independently and  as part of a diverse, multidisciplinary team.
• Experience leading ICT teams and mentorship of junior staff.
• Excellent written and oral communication skills in English.
• Ability to prioritise and work under pressure on a variety of tasks concurrently and adhere to deadlines.
• Valid Driver’s license.

Required minimum work experience

• Minimum of 3 years of Systems/IT Administration