Implementation Specialist at Prescient

Purpose of role:

• To lead, support and strengthen the operational environment at PFS by managing fund and client onboarding, overseeing transitions, driving client-driven changes, and championing process and technology improvements to enable scalable growth.

Duties and responsibilities:

• Lead and support all new client onboardings, terminations, portfolio transitions, fund launches, and structural change.
• Manage end-to-end transition processes, ensuring seamless coordination and minimal disruption to operations.
• Drive fund setup processes, including fee calculations and NAV reconciliation book development.
• Identify, scope, and implement system and process enhancements across the implementation and operations value chain.
• Act as a key liaison between Business Development, Operational teams, Project Office and Client.
• Develop and maintain project plans aligned to strategic objectives as set out by the Implementation Manager.
• Use internal and client-facing dashboards and reports to improve transparency and engagement.
• Build strong relationships across internal teams and with clients, ensuring consistent stakeholder alignment.
• Take ownership of project delivery, ensuring timelines and deliverables are consistently met, while taking operation teams’ capacity into account.

Required experience:

• Strong understanding of different fund structures used by Investment Managers, transition management and project management is essential in this role.
• Suited to someone used to working in small, high-performance teams and dealing with multiple projects at once.
• Advanced level experience in Excel and related systems.
• Advanced level of Fund Accounting experience.
• Strong understanding regarding the function of Transfer Agency.

Required Qualifications:

• Relevant BCom / BSc Degree (with a focus placed on either Investments, Finance, Commerce or Data Science).

Key competencies:

• Strong sense of ownership and accountability across multiple tasks and priorities.
• Highly organised, with excellent time and workload management skills.
• Team-oriented with a positive, collaborative approach.
• Resilient under pressure, with the ability to adapt to changing priorities.
• Analytical and solution-oriented mindset.
• Honest, respectful, and culturally sensitive in all interactions.