Incident Audit Specialist at Sanlam Group

Minimum requirements?

• BCom Accounting or similar Degree from an accredited University with Auditing as a subject
• At least 1-4 years audit experience (in either internal or external audit environment)
• Operations experience in “middle office” role (essential)
• Unit Trust experience (highly beneficial)

Key responsibilities?

Operational Reporting

• Develop, maintain, and report on all incidents logged by the business; monthly to SCI EXCO and quarterly to the SCI Finance & Risk Forum;
• Report on incident trends, and formalizing the various categories & sub-categories on which logging & reporting is performed;
• Reporting on outsourced service provider incidents, and action taken to improve oversight requirements from SCI, and action taken by outsourced service provider to reduce probability of recurrence of similar incidents, and impact thereof on SCI, in future.

Technical

• Reporting: Ability to describe root cause of incident accurately and succinctly; ability to accurately classify incidents into categories for executive reporting purposes, while working on the granular details to suggest control improvements.
• Operational Processes and Control: Working knowledge and experience in unpacking operational processes to determine true root cause, and make practical recommendations for process improvement;
• Software proficiency: Excellent Microsoft Office experience.
• Technology: has a good understanding of how technology can improve processes and is comfortable with different technology solutions; implementing changes to systems, and introducing new systems for richer reporting of incident data.

Behavioural

• Collaborates – building partnerships & working collaboratively with others to meet shared objectives.
• Client focus – building strong client relationships & delivering client-centric solutions.
• Cultivates innovation – creating new & better ways for the organization to be successful.
• Drives results – consistently achieving results, even under tough circumstances.
• Being resilient – rebounding from setbacks & adversity when facing difficult situations.