Incident Response Manager at PricewaterhouseCoopers (PwC)

A career within Forensic Accounting services, will provide you with the opportunity to help our clients understand where they might have vulnerabilities and develop solutions to manage the risks involved. We prevent, respond to and remediate a wide range of business threats, risks and complex issues.
To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

•  Pursue opportunities to develop existing and new skills outside of your comfort zone.
•  Act to resolve issues which prevent effective team working, even during times of change and uncertainty.
•  Coach others and encourage them to take ownership of their development.
•  Analyse complex ideas or proposals and build a range of meaningful recommendations.
•  Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
•  Address sub-standard work or work that does not meet firm’s/client’s expectations.
•  Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients.
•  Manage a variety of viewpoints to build consensus and create positive outcomes for all parties
•  Focus on building trusted relationships.
•  Uphold the firm’s code of ethics and business conduct.

Main purpose of the role

•  Assist with incident handling and incident response engagement;
•  Provide incident response support services for client assignments;
•  Assist with crisis management and driving the incident response capabilities to deal with emerging threats; and
•  Project manage client engagements.

Key Performance Areas

•  Assist with driving the incident response teams strategy;
•  Have a strong technical background;
•  Introducing new techniques / products or developments to enhance the incident response practice;
•  Provide consulting services in the field of incident preparedness and threat intelligence;
•  Project Management - develop, plan and manage client based assignments;
•  Be responsible for business development and building of client relationships;
•  Assist with staff development;
•  Drafting proposals/quotations;
•  Drafting internal and external reports;
•  Coaching and developing staff ; and
•  Assist with the management of internal processes including:
•  Project administration
•  Reviewing client files
•  Budget planning and management
•  Managing WIP and debtors Qualifications
•  B.Tech, BsC Computer Science, Bcom IT or other relevant qualifications.
•  Industry recognised certifications

Experience

•  Management Experience would be an advantage;
•  4-5 years’ experience in incident response and/or cybersecurity;
•  Digital forensics experience would be an advantage; and
•  Consulting experience would be advantageous.

Key Competencies:

•  The ability to draw insights from diverse data sets to aid investigations;
•  Strong networking and general technical IT understanding;
•  Basic scripting;
•  Understanding of ISO 27000, Cobit and NIST standards
•  Pro-active and committed to delivery
•  Leadership skills
•  Ability to perform under pressure
•  Planning and organising ability
•  Conflict management
•  Analytical and solutions driven
•  Flexible and adaptable to change
•  Report writing