Industry Sales Representative & Application Specialist at Biomerieux

• A world leader in the field of in vitro diagnostics for more than 60 years, bioMérieux provides diagnostic solutions which determine the source of disease and contamination to improve patient health and ensure consumer safety.
• Our teams working across our digital transformation and information technology areas are literally changing healthcare through technology. Their various expertises are serving innovations for patients and business. Development of new solutions (hardware and software) as well as building qualitative data and insights contribute to the constant improvement of public health.
• Come and join a family-owned global company with a long-term vision, and a human-centered culture.

Primary Purpose and Overall Objective of the Job: 

• Management of territory accounts including achieving or exceeding sales targets of allocated territory/product ranges/services, with focus on driving business revenue with existing customer and driving growth through new customer acquisition.

Main Accountabilities:  

• Identifying and securing new customers with recurring business opportunities.
• Management of existing accounts by building and maintaining strong customer relationships to promote instrumentation, reagents and service sales.
• Identifying and securing cross-selling opportunities at existing customer sites.
• By ensuring a sufficient number of visits to customers based on customer value management (cmv) principles, respecting the “norm” or objectives set in the territory.
• By ensuring customer satisfaction by leading/facilitating cooperative and efficient interaction between departments, including liaising with corporate account manager(s), business development manager(s), application specialist(s) and product manager(s).
• While respecting the basics of the bioMérieux sales excellence principles.
• Execute the sales strategy as agreed with sales manager and report on sales, activities and territory performance as required by the organization.
• Build and maintain sales pipeline to ensure that the designated area achieves sales targets, and sustainable growth is retained, specifically to bring value proposition level sales to customers.
• Update and maintain customer relations management (CRM) software with activities and customer information as per the company objectives & marketing strategy.
• Prepare quotations, proposals, tenders, negotiate prices within the limits of authority.
• Actively monitor market and competitor trends through contacts with customers, key accounts, key opinion leaders, and attendance at association meetings and seminars.
• Close collaboration with local marketing manager to feedback information from the field on trends.
• Assist with technical enquiries for install base within (but not limited to) sales area.
• Ensure sales activities comply with the legal and ethical standards of the subsidiary and holding company.
• Typical Studies-Experience, Skills and Qualifications:

Studies-Experience:

• Minimum of a Bachelor’s degree in Science or Business in related fields. Knowledge of bioMérieux product ranges/services/solutions and Sales strategy, Food and Pharmaceutical market and competition understanding beneficial.

Skills and Qualifications:

• Demonstrated sales experience and ability to carry out strategic selling practices / needs determination in customer interactions.

Hunter mindset.

• Sales results oriented and integration of the selling process and sales tools.
• Must be able to work independently with >80% of the time in the field.
• Must be able to travel locally and overseas.
• Must have a strong motivation towards customer satisfaction and service excellence.
• Legal driver’s license.
• computer literacy with ability to navigate Microsoft apps, CRM software (salesforce).
• Very good organization, interpersonal, communication and presentation skills.
• Professional interaction with both internal & external customers.
• Team spirit.

Location:  Based in Cape Town Region

Territory:  Primarily Western & Eastern Cape with some national accounts (Gauteng Region)

Travel: Cape Town based 60-70% of the time, once per month Eastern Cape & Gauteng Travel. Ability to travel both locally & internationally when required.