Infrastructure Administrator at Virgin Active South Africa

Your Purpose...

• At Virgin Active, we're not just maintaining systems; we're engineering the digital backbone that powers every member experience. In a world where uptime is everything and performance is non-negotiable, we seek guardians of infrastructure. Enter the Infrastructure Administrator. With precision as your tool and resilience as your mission, you ensure our digital foundations are rock-solid.
• As our Infrastructure Administrator, you're not just supporting systems; you're orchestrating stability. From servers to switches, backups to firewalls, you ensure every component hums in harmony—delivering seamless, secure, and always-on experiences for our teams and members.
• Vision meets vigilance: Drive infrastructure strategies that are as robust and agile as our fitness ethos—scalable, secure, and ready for anything.
• Unite and empower: Collaborate with cloud, security, and development teams to ensure our hybrid environments are optimised, compliant, and future-ready.

Your Duties and Responsibilities...

• System Steward: Maintain and monitor physical and virtual servers, ensuring optimal performance, availability, and reliability across all
• Patch Perfectionist: Regularly apply OS and software updates, firmware upgrades, and security patches to keep systems secure and
• Backup Boss: Manage and verify backup and recovery processes, ensuring data integrity and business continuity.
• Network Navigator: Oversee network infrastructure, including SD WAN, switches, firewalls, and VPNs, ensuring secure and efficient
• Access Authority: Manage user accounts, permissions, and group policies through identity platforms.
• UCaaS Support Specialist: Provide advanced technical support for Unified Communications  platforms,  assisting  with  escalations,
• integrations, and troubleshooting complex telephony issues, while partnering with vendors for day-to-day operations.
• Monitoring Maestro: Use monitoring tools to proactively detect and resolve system issues before they impact users.
• Documentation Devotee: Maintain detailed documentation of infrastructure configurations, procedures, and troubleshooting steps.
• Support Specialist: Provide Tier 2/3 support for escalated infrastructure issues, collaborating with helpdesk and other IT teams.
• Virtualisation Virtuoso: Administer virtualisation and cloud platforms, management, and optimisation.
• Compliance Champion: Ensure infrastructure aligns with internal policies and external regulations, supporting audits and risk assessments.
• DevOps Collaborator: Work with DevOps and cloud teams to support hybrid environments, infrastructure automation, and seamless deployments.

We can’t live without… (Minimum Requirements)

• Proven Experience: 3+ years in infrastructure administration or a similar role, managing enterprise-grade systems and networks.
• Technical Proficiency: Strong hands-on experience with Windows and Linux Servers, DNS, DHCP, Group Policy, and virtualisation platforms.
• Networking Know-How: Solid understanding of LAN/WAN, firewalls, VPNs, and network security principles.
• Backup & Recovery Expertise: Experience with enterprise and cloud backup solutions and disaster recovery planning.
• Monitoring & Maintenance: Familiarity with system monitoring tools and proactive maintenance practices.
• Security Awareness: Understanding of security best practices, patch management, and compliance standards.
• Scripting Skills: Basic scripting knowledge (e.g., PowerShell, bash) for automation and task efficiency.
• Problem-Solving Mindset: Ability to troubleshoot complex infrastructure issues with a calm, analytical approach.
• Collaboration & Communication: Strong interpersonal skills to work effectively with cross- functional teams and vendors.
• Certifications (Preferred): Microsoft Certified, CompTIA Network+/Security+, or similar.

We’d like you to have… (Attributes)

• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthiness (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation

We’d love you to have… (additional skills)

• Wellness knowledge, to engage and inspire others to take a holistic approach to wellness.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ)

Closing Date 23 February 2026