Inventory Clerk at DHL

Job Purpose:

• Maintain Stock integrity within the warehouse and reconcile all stock differences so as to minimise loss to the company.  To ensure the procedures pertaining to all functions within the Stock Control Department of the Distribution Centre is carried out with the utmost professionalism to ensure a smooth transition between principals and the Company.  To continuously strive to improve the Physical Inventory process.            

Key Responsibilities

• Control and co-ordinate PI program within the warehouse. These include all put-a-ways checked for correct placement. Empty/part-fill locations counted on a daily basis to cover the warehouse at least once a week.  Reserve rack locations are counted daily as per plan to ensure that the warehouse is counted at least once a   month.  Pick faces counted daily.      
• Monitor daily/weekly/monthly the level of short picks and short ships and take corrective action.                                                                  
• Plan, co-ordinate and supervise monthly stock counts.                                                     
• Reconcile stock write-offs to all 999 write-off locations on a daily, weekly, and monthly basis. Investigate daily stock discrepancies and maintain stock integrity through process of adjustments following authority levels.                                                                   
• Record and file all stock adjustments.                                                                       
• Plan and carry out a client stock age once a month and report in format agreed with the client.                                                                         
• Identify stock quality issues whether be packing, expiry date or pack set-up etc. Report and resolve appropriately with the client.
• Investigate, give feedback and resolve appropriately all stock quality issues as identified by the client                                                          
• Manage all frozen/held stock ensuring client requests are documented and carried out appropriately and as per agreed procedure. Any stock found to be no fit for sale is held and cleared appropriately as per procedure.                                                               
• Set-up and maintain pack data in the system. Ensure Item master integrity is correct and validated at least twice a year.  
• Set-up and maintain all pack put-away preferences to ensure optimum placement and operational efficiencies.                                      
• Set-up and maintain system storage locations to optimize stock and operational requirements.                                                                       
• Draft Stock Control procedures in line with generic company processes as agreed centrally. Agree and amend process where appropriate as dictated by local depot conditions.                                                                                                           
• File and maintain updated procedures for record purposes.                                            
• Audit procedures for compliance and report on non- compliance and put forward recommendations.                                                          
• Report stock write-off daily/weekly/monthly in agreed format.                                          
• Report statistics of Perpetual Inventory carried out.                                                          
• Provide daily/weekly/monthly KPI on stock integrity.                                                       
• Independently check and reconcile all receipts as to stock received per tally sheet and receiving document. Check input captured as to pack, quantity, production/expiry date
• File Receipt documents appropriately for ease of retrieval.                                             
• All write-offs to 999 locations must be supported by a duly authorized write-off voucher giving explanations etc. These are filed for ease of retrieval in event of query
• Investigate and clear up any stock movement or balance queries that may result between Client and DHL. Forward documentation/copy of stock movements to Client
• Set – up and maintain pride basic pack data.                                                                        
• Investigate and clear all SIT discrepancies whether for shorts/extras/crosses or damages as reported/identified by depots or from the factory. Ensure these are resolved timely and appropriately depending on the nature of the discrepancy and whether a transfer to depot or collection from factory or Third-Party Contractor.                         
• Manage the destruction of stock process ensuring that client requirements are met.
• Ensure all stock destroyed is authorized for destruction and a record is kept.
• Maintain sound housekeeping and ensure appropriate hygiene levels are maintained in destruction and repack areas.                         
• Recover and repack damaged stock where appropriate and in line with Client policy to minimize damage write-off.                                
• Check GRA returns and reconcile GRA put-away report. Authorize returns to be put back into stock.                                                              
• Monitor GRA stock age and ensure no aged stock is brought back into the warehouse
• Contribute to site continuous improvement agenda                                                           
• Working within operating areas as determined by Management and the needs of the business
• Follow standard operating procedures
• Be actively involved in supporting changing initiatives                                                       
• Active involvement for all stock take preparations and the physical stock count   
• check daily stock levels                                                                                                               
• Verify correct stock being picked                                                                                             
• Check all loads packing list with physical pallets picked is matching                                      
• Compiling documents for shutteling                                                                         

Qualifications & Experience

• Matric
• Certificate/diploma in Inventory Management                                        
• 3-5 years’ experience of working in warehouse/logistics environment                 
• Excellent communication and Interpersonal skills                                                              
• Team player
• IT literate
• Analytical approach to problem solving                                                                   
• Ability to work within a team                                                                                                     
• Literacy and Numeracy
• Ability to follow work procedures and safety rules                                                              
• Ability to read, understand and follow directions/instructions                           
• 3-5 years’ experience of working in inventory environments                                           
• Knowledge and experience of the SAP WM system                                                            

DPDHL Core Competencies & Skills

• Maintains effective relationships with customers
• Develops and delivers high quality / innovative products, services or solutions
• Focuses on customer needs and gains their commitment
• Gains management / colleague support to meet customer needs
• Ensures strategies / plans are aligned and reflect other’s views
• Develop strategies / plans aligned to broader organizational strategy
• Communicates strategy
• Establishes clear, challenging and achievable objectives
• Aligns resources and the organization within own area of responsibility to achieve objectives
• Regularly reviews and communicates progress against objectives and adjusts as needed
• Champions continuous improvement and innovation
• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others
• Provides employees, colleagues and business partners with candid and regular feedback
• Provides employees with development opportunities
• Supports employees with career opportunities
• Inspires others to develop themselves
• Conveys a clear sense of personal goals and values
• Actively seeks feedback to improve performance
• Develop new skills and modifies behaviors based on feedback
• Takes personal responsibility for career and development