Investigator - Polokwane at Old Mutual South Africa

Job Description

To provide a quality investigations service, ensure containment of claims spend and provide excellent service in setting a culture of best practice within mandated responsibility.

•  Capture claims in investigations template.
•  Conduct telephonic interview with client.
•  Request supporting documents from client.
•  Contact previous insurer for claims history.
•  Request SAPS report from client.
•  Contact SAPS and confirm report details.
•  Search for default judgements.
•  Conduct full analysis of all relevant documentation.
•  Approve or decline the claim providing full reasons if it is a decline.
• Minimum 3 years vehicle accident/non-motor investigation experience. (Multiskilled)
• Knowledge of standard short term policy terms, conditions, and exclusions.
• Valid driver’s license
• Based in Capricorn district.