Investigator X2 - Witbank at Human Accent

JOB PURPOSE:
To plan, implement, co-ordinate, control and maintain a professional investigation service to safeguard, investigate the theft of, and recover assets and information.

EDUCATION AND EXPERIENCE:

• Matric (Grade 12) or equivalent (NQF level 4).
• PSiRA registered, minimum grade C.
• Any further education in policing/investigations will be highly beneficial.
• Three (3) to Five (5) years crime investigations experience.
• Valid code 8 drivers’ licence.
• SPECIAL REQUIREMENTS:
• Must be willing to travel and be away from home for long periods of time.
• It is a specific requirement of this position that you need to operate in the field under sometimes strenuous physical circumstances; it is therefore a requirement that you must be fit and healthy.
• It is required that the candidate have their own accommodation close to the office and must be willing to travel to and from the office on their own account.

MAIN DUTIES AND RESPONSIBILITIES:

Functional outputs and activities will include, but are not limited to:

• Duties as set out in the Assistant Investigators job description as well as:
• Maintenance and Inspections:
• Review the utilisation and maintenance of security equipment.
• Communicate security needs and problems to senior management.
• Supervise shifts rosters, off days, leave taken, etc. for all Security Guards, and Assistant Investigators, to ensure all operations runs smoothly.
• Do regular site inspections (daily) and ensure to cover all the vulnerable areas.
• Do unscheduled (surprise) inspections to identify any non-conformances in the security personnel area of responsibility.
• Ensure all security officers and supervisors are disciplined.
• Ensure all Assistant Investigators are performing their duties.

Crime Risk Analysis and Crime Prevention:

• Formulate relevant preventative measures to ensure a downward trend in criminal activities.
• Develop and foster an interactive relationship with internal and external crime-affiliated third parties and law enforcement agencies to combat and minimize criminal activities.
• Gather and analyse information to identify possible crime-related trends.
• It is a well-known fact that informants are particularly important tools of an investigator; therefore, all investigators should continuously recruit new informants.
• Do extensive and proactive research into the core reasons for relevant criminal activities.
• Make recommendations to fight criminal activities.
• Evaluate the protection status on hot spot areas and report it to senior management with recommendations on how to fight these criminal activities.

Crime Investigation:

• Plan and implement investigation techniques that complied with legal requirements and the policies and procedures of the company.
• Conduct investigations in a professional and effective manner.
• Go to crime sites and gather information and evidence.
• Question witnesses and gather witness statements. Ensure statements are written within 24 hours and hand in with photos to relevant personnel.
• Identify suspects/syndicates out of current investigations/information.
• Identify the modus operandi of suspects/syndicates as well as the vehicles that they use in their actions.
• Identify the buyers where the suspects/syndicates sell the stolen property/material.
• Liaise with law enforcement agencies to verify and validate information.
• Investigators attending the incident/crime scene shall immediately make a full report to the Director / Operations Manager.
• Investigators shall update the Director / Operations Manager on a continuous basis of all noteworthy incidents.
• Do follow-up investigations through means of informants and further information received.
• Give all information to the relevant personnel.
• Testify in court when required.
• Compilation of dockets. Ensure that all the necessary information is included and that the docket is compiled in the right manner.
• Ensure that the compiled docket is handed over to the Docket Carrier.

Arrests and Convictions:

• Arrest syndicates that are responsible for theft in area.
• Ensure high conviction rate. Ensure high conviction rate by preparing yourself and your witnesses for court:
• Ensure that all witnesses go through their statements before testifying so that it is fresh in their minds.
• Go through the court procedure and ensure that the witnesses know when to say what.
• Ensure that the witnesses remember the detail of the scene. Ask the legal team to assist where necessary. Take them to another court case for preparation so that they feel comfortable with the process.
• Make sure you are prepared for court and know all details of the case.
• Follow up on information to trace wanted accused persons in co-operation with the SAPS as and when required.

Incidents:

• After making an arrest open a case at the police station.
• Book in all evidence and suspects if any.
• Inform the Area Manager Immediately of an Incident as soon as it occurs.
• Ensure the Area Manager is kept up to date with the progress on reports.
• A Case-Control Register and dockets will be issued to each investigative unit of CPI.
• The Investigator will be responsible for the daily entries in the Control Register.

Reports:

• Daily Report: The Investigator that attended the crime scene should submit a daily report of the activities the previous night, this is the morning reports. Note: When a crime was committed the person responsible will submit a report in memorandum format.
• Weekly report: It is also the responsibility of the person who compiles the daily report to submit a weekly report on the status of criminal activities and other related incidents pertinent to his / her area every Monday morning.
• A progress report must also be handed in.

General and Administration:

• Ensure vehicles are always kept in a neat, clean, and tidy condition.
• Ensure vehicle licenses are always kept up to date and renewed when required.
• Ensure vehicles are serviced when required with authorised dealerships.
• Complete log sheet for all kilometres travelled, indicate for which client it was and indicate private kilometres travelled. Submit to relevant administrative personnel for processing. Private kilometres may under no circumstances be claimed as business kilometres. Failure to do so may result in disciplinary action taken against you.
• Also ensure that you are within the budget.
• Report any defaults or maintenance issues on the vehicles to management immediately.
• Keep all fuel slips and petrol slips and attach to a completed vehicle maintenance form and submit to the relevant administrative personnel for processing.
• Complete time sheets for all hours worked on projects and submit to the relevant administrative personnel.
• Also ensure that all Security Officers, Supervisors and Assistant Investigators' time sheets are filled in correctly and then sign it off.
• Willingness and preparedness to go to different regions to perform duties as required from time to time.
• No document relevant to any investigation shall be left lying around in any place where it may be scrutinised by another person.
• The utmost care must be taken to ensure against the loss of any information/documentation relevant to security-related investigations.